In today’s competitive environment a great customer experience is the main differentiator to help grow your business. Touchwork’s CX platform and solutions provide the hub for capturing, assessing and reporting on all your customer feedback to gain the insights that drive success.
A great customer experience (CX) is essential to ensure satisfaction, promote loyalty and advocacy and thereby impact the financial performance of your operations. Find out how Touchwork can help you achieve success.
We all want feedback from our customers to learn about their likes and dislikes, needs and wants and identify any problems they may have experienced with the products and services we provide. The challenge is how to get and manage this feedback. Is it better to use direct closed feedback channels or is it better to monitor open social media platforms?
http://www.touchwork.com/wp-content/uploads/2016/05/Blog-CTA.jpg7631863Johann Leitnerhttp://www.touchwork.com/wp-content/uploads/2016/05/touchwork-logo2.pngJohann Leitner2016-05-31 16:39:472016-06-06 05:50:25Direct customer feedback vs Social Media feedback : Pros and Cons
You have worked hard to create a great experience for your customers, but how do you know if you have met their expectations? Would you like to find out what customers like and dislike every-time they visit one of your locations? Would you like…
http://www.touchwork.com/wp-content/uploads/2016/04/touchwork-slide2.jpg12801920Johann Leitnerhttp://www.touchwork.com/wp-content/uploads/2016/05/touchwork-logo2.pngJohann Leitner2016-05-23 18:32:142016-05-24 05:35:59Every customer experience counts - listen, learn and act in 7 steps
Often overlooked when discussing the customer experience is what happens in restrooms. Whether visiting a restaurant or retail operation, travelling through an airport or stopping at a gas station, the cleanliness and condition of the restrooms…
In Boulder, Colorado for the joint Central and West Regional Conference June 12-15, 2016, where two regions and one conference equals expanded networking and educational opportunities. There will be three general sessions and over…
http://www.touchwork.com/wp-content/uploads/2016/05/touchwork-logo2.png00mediaxhttp://www.touchwork.com/wp-content/uploads/2016/05/touchwork-logo2.pngmediax2016-03-20 07:24:252016-05-02 18:19:04NACAS Central and West Joint Regional Conference / June 12-15, 2016 / Boulder, Colorado
Save the Date!
July 13-16, 2016 | Anaheim, CA
Join NACUFS in sunny Southern California for IDEA’16 where we’ll IMAGINE, DISCOVER, and EXPLORE ANAHEIM. With the vibrant yet laid-back vibe of SoCal, you can let your creative spirit loose…
http://www.touchwork.com/wp-content/uploads/2016/05/touchwork-logo2.png00mediaxhttp://www.touchwork.com/wp-content/uploads/2016/05/touchwork-logo2.pngmediax2016-03-17 07:22:522016-05-02 18:19:31NACUFS 2016 Annual Conference / July 13-16, 2016 / Anaheim, CA
2016 NACAS Annual Conference
Join us in Indy! October 9 - 12, 2016.
The conference for campus innovation.
We are the business of higher education: bookstores, dining halls, campus card systems, housing, and more. This is the conference…
http://www.touchwork.com/wp-content/uploads/2016/05/touchwork-logo2.png00mediaxhttp://www.touchwork.com/wp-content/uploads/2016/05/touchwork-logo2.pngmediax2016-03-16 07:26:262016-05-02 18:19:55NACAS 2016 Annual Conference / October 9 - 12, 2016 / Indianapolis, IN