Man providing in-the-moment feedback using cell phone
Close the CX loop
with real time feedback
Turn customer feedback
into customer delight
See it live
Woman with cell phone providing feedback
One platform
multiple solutions
Real time feedback
real time action
See it live
Woman texting
In the moment feedback
Make customer service
real and actionable
See it live
woman doing mystery shopping with basket
Mystery shopping
Ensure compliance with
standards and
procedures
See it live
Digital comment board example
Digital comment boards
Engage, share,
communicate, captivate
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woman doing inspection with tablet
Inspections and audits
Measure operational
performance
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Solutions

In today’s competitive environment a great customer experience is the main differentiator to help grow your business. Touchwork’s CX platform and solutions provide the hub for capturing, assessing and reporting on all your customer feedback to gain the insights that drive success.

Industries

A great customer experience (CX) is essential to ensure satisfaction, promote loyalty and advocacy and thereby impact the financial performance of your operations. Find out how Touchwork can help you achieve success.

See it live.

Ready to understand your customers? Let us show you how.

Blog Post

10 Ways to Use Digital Signage in Your Dining Halls
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10 Ways to Use Digital Signage in Your Dining Halls

Your school's dining hall is an informal gathering place for friends, a meeting place for clubs, an information hub, and a brief escape for busy students. And the more you can do to enhance your dining hall experience, the fewer seats you might find empty. Here are 10 creative ways to use digital signage in your dining hall that students will appreciate.
6 ways to get customer feedback on grab n go items
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How Customer Experience Impacts Meal Plan Sales

Do students have to buy a meal plan? If so, you might think that their dining experience won’t affect your meal plan sales. But that couldn’t be further from the truth. Regardless of whether or not a student must purchase a meal plan, your overall sales could be quite different depending on the experience you provide.
6 ways to get customer feedback on grab n go items

6 Ways to Get Customer Feedback on Grab ‘n Go Items

No matter what you sell or what type of service you provide on campus, your customer’s feedback is essential to better selling and better service. However, getting feedback in a swift “Grab ‘n Go” setting does not provide much time for interaction or observation. But that doesn’t mean that a customer feedback loop is impossible. You simply need to figure out how to earn the attention of students on-the-go in ways that make it valuable and worthwhile for them without stopping them in their tracks.

Upcoming events

NACAS South 2017 Annual Conference/ April 23-26, 2017 / New Orleans, Louisiana

Plan to join us at the 2017 NACAS South Annual Conference, April 22-26 in New Orleans! We'll show you ways to "Jazz Up Your Future" in your Auxiliary Services Operations with our range of exciting customer experience management solutions.

NACAS West 2017 Annual Conference / June 4-6, 2017 / Orange County, CA

Take the opportunity to hear great keynote speakers, participate in results-oriented sessions, network with colleagues and business partners, and create connections that will enhance your business/auxiliary services. The 2017 conference will…

NACUFS 2017 National Conference/ July 12-15, 2017 / Nashville, TN

Join us in Nashville for the 2017 NACUFS National Conference where we will "Band Together" as industry professionals for four amazing days of education and networking. Nashville is sure to "set the stage" and allow you to indulge in the "twang"…

Some of Touchwork’s valued customers

 
uel
ucla
trounto
tourvest
table_mountain
meversion
pur
rgbe
ricford
risd
south_africa
manchestr
information
glassgow
fedics
captown
bdugt
aunde
ashland
WSU logo1
uni_north
Salisbury logo 2
riverside
Puget Sound
Principia logo1
penn
PantherDiningLogo_New 1000
oregon
Metz logo
JCCC logo 1
illinous
Georgia College Auxiliary Services
EMich dining logo
download
CSU EB PD Logo
campus_dining
calgary
BSU Dining logo
Binghamton logo mid size
sfu
Shepherd logo 704 x 208
SpartanDining-1
ucla
umass
UNH-Dining-Vertical-on-661
usd
uva logo
virginia
syracube