Man providing in-the-moment feedback using cell phone
Close the CX loop
with real time feedback
Turn customer feedback
into customer delight
See it live
Woman with cell phone providing feedback
One platform
multiple solutions
Real time feedback
real time action
See it live
Woman texting
In the moment feedback
Make customer service
real and actionable
See it live
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Mystery shopping
Ensure compliance with
standards and
procedures
See it live
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Digital comment boards
Engage, share,
communicate, captivate
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Inspections and audits
Measure operational
performance
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Solutions

In today’s competitive environment a great customer experience is the main differentiator to help grow your business. Touchwork’s CX platform and solutions provide the hub for capturing, assessing and reporting on all your customer feedback to gain the insights that drive success.

Industries

A great customer experience (CX) is essential to ensure satisfaction, promote loyalty and advocacy and thereby impact the financial performance of your operations. Find out how Touchwork can help you achieve success.

See it live.

Ready to understand your customers? Let us show you how.

Blog Post

What Millennials and Gen Z Really Think About On-Campus Services

5 Ways Real Time Student Feedback Can Transform Your Customer Service

Getting feedback from the students that fuel your school's purpose isn't just a good idea - it's absolutely essential to keep your school community thriving. But simply collecting periodic feedback isn't enough to fuel your school's beating heart, especially when that feedback begins to gather dust before it can be put to good use.
What Millennials and Gen Z Really Think About On-Campus Services
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Are You Forgetting These Important Stakeholders in Your Client Satisfaction Surveys?

Client satisfaction surveys have long proved their worth in collecting valuable feedback for a company, but that feedback only goes as far as the people who hear it. Are you including the right people in your feedback strategy?
What Millennials and Gen Z Really Think About On-Campus Services
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What Millennials and Gen Z Really Think About On-Campus Services

When it comes to student satisfaction, researchers are finding that what matters most is the student experience, regardless of where they attend college. Surprisingly, how students engage and interact at college turns out to play more of a role in satisfaction than the type of institution they attended. That's according to a Gallup poll examining the link between life at college and well-being at work once students graduate.

Upcoming events

NACUFS 2017 MidWest Conference/ March 19-22, 2017 / Iowa City, Iowa

It is with great anticipation that we invite you to join us for NACUFS Midwest Regional Conference. This year’s conference is hosted by University of Iowa, Sunday, March 19 through Wednesday, March 22, 2017.

NACUFS 2017 Pacific Conference / March 2-4, 2017 / Pomona, CA

We are thrilled to welcome you to join us at the 2017 NACUFS Pacific Regional Conference in beautiful Pomona, California. Azusa Pacific University is proud to be your host for this exciting conference. On behalf of the entire conference committee,…

NACUFS 2017 NorthEast Conference/ March 12-15, 2017 / Groton, CT

It is with great anticipation that we invite you to ReConnect in Connecticut at NACUFS Northeast Regional Conference. This year’s conference is hosted by University of Connecticut and Connecticut College, Sunday, March 12 through Wednesday,…

Some of Touchwork’s valued customers

 
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ashland
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