Man providing in-the-moment feedback using cell phone
Close the CX loop
with real time feedback
Turn customer feedback
into customer delight
See it live
Woman with cell phone providing feedback
One platform
multiple solutions
Real time feedback
real time action
See it live
Woman texting
In the moment feedback
Make customer service
real and actionable
See it live
woman doing mystery shopping with basket
Mystery shopping
Ensure compliance with
standards and
procedures
See it live
Digital comment board example
Digital comment boards
Engage, share,
communicate, captivate
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woman doing inspection with tablet
Inspections and audits
Measure operational
performance
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Solutions

In today’s competitive environment a great customer experience is the main differentiator to help grow your business. Touchwork’s CX platform and solutions provide the hub for capturing, assessing and reporting on all your customer feedback to gain the insights that drive success.

Industries

A great customer experience (CX) is essential to ensure satisfaction, promote loyalty and advocacy and thereby impact the financial performance of your operations. Find out how Touchwork can help you achieve success.

See it live.

Ready to understand your customers? Let us show you how.

Blog Post

How College Campuses Are Leveraging Real-Time Feedback to Increase Revenue
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How College Campuses Are Leveraging Real-Time Feedback to Increase Revenue

From improving to retention to offering food and retail choices that students truly desire so they don't have to go off-campus, there are myriad ways to increase revenue on the college campus. Using real-time feedback is how you find the strategy that works for you.
Which Airport Services People Love Most
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Mystery Shopping: Should I Do This In-House or Outsource It?

If you've ever wondered what your prospects think of you, or what your students are experiencing, mystery shopping can shed a lot of light on the services you're providing. That may just be the type of data you need to get ahead of the competition, improve student satisfaction, or reach a campus target market more effectively.
Which Airport Services People Love Most

Which Airport Services People Love Most (especially around the holidays)

The holiday travel season is in full swing, which makes it a good time to ask: What do you hate most about flying? If it's long layovers, your world is about to get better. That's because around the globe, from Seoul to San Antonio, airports are slowly catching on to the fact that travelers want a better experience.

Upcoming events

AOA Annual Conference/January 8-11, 2017/San Diego

The Conference will be held January 8th through 11th at the tropical island retreat of Paradise Point located in beautiful San Diego. Our theme for this Conference is "Partners in Achieving Student Success." While AOA properly identifies…

NACUFS 2017 Pacific Conference / March 2-4, 2017 / Pomona, CA

We are thrilled to welcome you to join us at the 2017 NACUFS Pacific Regional Conference in beautiful Pomona, California. Azusa Pacific University is proud to be your host for this exciting conference. On behalf of the entire conference committee,…

NACAS 2017 NorthEast / March 12-15, 2017 / Groton, CT

It is with great anticipation that we invite you to ReConnect in Connecticut at NACUFS Northeast Regional Conference. This year’s conference is hosted by University of Connecticut and Connecticut College, Sunday, March 12 through Wednesday,…

Some of Touchwork’s valued customers

 
uel
ucla
trounto
tourvest
table_mountain
meversion
pur
rgbe
ricford
risd
south_africa
manchestr
information
glassgow
fedics
captown
bdugt
aunde
ashland
WSU logo1
uni_north
Salisbury logo 2
riverside
Puget Sound
Principia logo1
penn
PantherDiningLogo_New 1000
oregon
Metz logo
JCCC logo 1
illinous
Georgia College Auxiliary Services
EMich dining logo
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CSU EB PD Logo
campus_dining
calgary
BSU Dining logo
Binghamton logo mid size
sfu
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SpartanDining-1
ucla
umass
UNH-Dining-Vertical-on-661
usd
uva logo
virginia
syracube