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Close the CX loop
with real time feedback
Turn customer feedback
into customer delight
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One platform
multiple solutions
Real time feedback
real time action
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In the moment feedback
Make customer service
real and actionable
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Mystery shopping
Ensure compliance with
standards and
procedures
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Digital comment boards
Engage, share,
communicate, captivate
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Inspections and audits
Measure operational
performance
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Solutions

In today’s competitive environment a great customer experience is the main differentiator to help grow your business. Touchwork’s CX platform and solutions provide the hub for capturing, assessing and reporting on all your customer feedback to gain the insights that drive success.

Industries

A great customer experience (CX) is essential to ensure satisfaction, promote loyalty and advocacy and thereby impact the financial performance of your operations. Find out how Touchwork can help you achieve success.

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Ready to understand your customers? Let us show you how.

Blog Post

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6 Ways to Increase Revenue Through Auxiliary Services

Auxiliary services that enhance student life can benefit everyone - including those who have to worry about the bottom line. Students these days are more likely than before to let their values drive their purchasing decisions. Not only that, but they have higher expectations as far as convenience and quality of living.
How Universities Have Been Gathering Student Feedback All Wrong

How Universities Have Been Gathering Student Feedback All Wrong

Feedback is essential for decision-making and planning, but it's also how you can measure satisfaction among your current students. Getting a handle on what students think is always a challenge, but it is easier now than it ever was - thanks to technology. Have you been gathering student feedback all wrong?
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How Colleges Can Measure Student Satisfaction

Some universities approximate luxury hotels with their amenities: resort-quality swimming pools with juice bar service, organic food in the cafeteria and even exorbitant amenities like steak restaurants and free plasma televisions in dorm rooms.

Upcoming events

AOA Annual Conference/January 8-11, 2017/San Diego

The Conference will be held January 8th through 11th at the tropical island retreat of Paradise Point located in beautiful San Diego. Our theme for this Conference is "Partners in Achieving Student Success." While AOA properly identifies…

NACUFS 2017 Pacific Conference / March 2-4, 2017 / Pomona, CA

We are thrilled to welcome you to join us at the 2017 NACUFS Pacific Regional Conference in beautiful Pomona, California. Azusa Pacific University is proud to be your host for this exciting conference. On behalf of the entire conference committee,…

NACAS 2017 NorthEast / March 12-15, 2017 / Groton, CT

It is with great anticipation that we invite you to ReConnect in Connecticut at NACUFS Northeast Regional Conference. This year’s conference is hosted by University of Connecticut and Connecticut College, Sunday, March 12 through Wednesday,…

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