Man providing in-the-moment feedback using cell phone
Close the CX loop
with real time feedback
Turn customer feedback
into customer delight
See it live
Woman with cell phone providing feedback
One platform
multiple solutions
Real time feedback
real time action
See it live
Woman texting
In the moment feedback
Make customer service
real and actionable
See it live
woman doing mystery shopping with basket
Mystery shopping
Ensure compliance with
standards and
procedures
See it live
Digital comment board example
Digital comment boards
Engage, share,
communicate, captivate
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woman doing inspection with tablet
Inspections and audits
Measure operational
performance
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Solutions

In today’s competitive environment a great customer experience is the main differentiator to help grow your business. Touchwork’s CX platform and solutions provide the hub for capturing, assessing and reporting on all your customer feedback to gain the insights that drive success.

Industries

A great customer experience (CX) is essential to ensure satisfaction, promote loyalty and advocacy and thereby impact the financial performance of your operations. Find out how Touchwork can help you achieve success.

See it live.

Ready to understand your customers? Let us show you how.

Blog Post

5 Steps to Collect Valuable Customer Feedback (the right way)

5 Steps to Collect Valuable Customer Feedback (the right way)

Customer feedback is the backbone of business growth, as it provides the most direct route to knowing what your customers really think of you and your product. And if you collect customer feedback the right way, you also become privy to deeper insights like what your customers expect, what they want, and how their needs are changing.
Vending Machine Problems

Vending Machine Problems? How to Know Right Away

One of the most vexing challenges for anyone who maintains campus vending machines is knowing when there's a glitch. Likewise, nothing is more aggravating for students when vending machines eat their money, don't return their card, become jammed, or simply run out of product. Wouldn't it be nice to know, the minute something goes wrong?
How College Campuses Are Leveraging Real-Time Feedback to Increase Revenue

How College Campuses Are Leveraging Real-Time Feedback to Increase Revenue

From improving to retention to offering food and retail choices that students truly desire so they don't have to go off-campus, there are myriad ways to increase revenue on the college campus. Using real-time feedback is how you find the strategy that works for you.

Upcoming events

NACUFS 2017 MidWest Conference/ March 19-22, 2017 / Iowa City, Iowa

It is with great anticipation that we invite you to join us for NACUFS Midwest Regional Conference. This year’s conference is hosted by University of Iowa, Sunday, March 19 through Wednesday, March 22, 2017.

NACUFS 2017 Pacific Conference / March 2-4, 2017 / Pomona, CA

We are thrilled to welcome you to join us at the 2017 NACUFS Pacific Regional Conference in beautiful Pomona, California. Azusa Pacific University is proud to be your host for this exciting conference. On behalf of the entire conference committee,…

NACUFS 2017 NorthEast Conference/ March 12-15, 2017 / Groton, CT

It is with great anticipation that we invite you to ReConnect in Connecticut at NACUFS Northeast Regional Conference. This year’s conference is hosted by University of Connecticut and Connecticut College, Sunday, March 12 through Wednesday,…

Some of Touchwork’s valued customers

 
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ucla
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meversion
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rgbe
ricford
risd
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ashland
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