Man providing in-the-moment feedback using cell phone
Close the CX loop
with real time feedback
Turn customer feedback
into customer delight
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One platform
multiple solutions
Real time feedback
real time action
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In the moment feedback
Make customer service
real and actionable
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Mystery shopping
Ensure compliance with
standards and
procedures
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Digital comment boards
Engage, share,
communicate, captivate
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Inspections and audits
Measure operational
performance
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Solutions

In today’s competitive environment a great customer experience is the main differentiator to help grow your business. Touchwork’s CX platform and solutions provide the hub for capturing, assessing and reporting on all your customer feedback to gain the insights that drive success.

Industries

A great customer experience (CX) is essential to ensure satisfaction, promote loyalty and advocacy and thereby impact the financial performance of your operations. Find out how Touchwork can help you achieve success.

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Ready to understand your customers? Let us show you how.

Blog Post

How to Apply Student Feedback to Have Incredible Impact
3 Ideas for Creating an Exceptional Student Experience
,

3 Ideas for Creating an Exceptional Student Experience

The overall student experience can make or break any university's reputation. This experience isn't just about the curriculum or the quality of the education itself, but also about what other services students are provided such as dining, parking, student housing, facility maintenance, and the list goes on. Here are three ideas on how to improve your students' experience and with it, your collage's reputation.
4 Hacks to Re-Engage Your Students for Enhanced CX and Retention
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4 Hacks to Re-Engage Your Students for Enhanced CX and Retention

When colleges and universities think about enhancing the ‘customer experience,’ a prime focus is on ways to create positive experiences across all aspects of the institution. Creating positive experiences will not only help retain existing students but can also make them loyal advocates and potentially future donors for their alma mater down the road. What you do today can have a lasting impact. Conversely, what you don’t do can also affect future enrollment, retention, and alumni engagement. Here are four ways to re-engage your students right now to increase their customer experience.

Upcoming events

NACUFS 2018 National Conference, Providence, RI, 11-14 July 2018

In 2018, NACUFS turns 60. We invite you to join us in Providence next July where we'll celebrate the diamond jubilee of our association. But with NACUFS, getting older is getting better — Thanks to all of you!

CCUFSA 2018 Annual Conference, Collingwood, Ontario, June 27 – July 1, 2018

CCUFSA is Canada’s leading College and University Food Service Association, proudly supporting educational institutions from coast to coast. Please join us at the Annual Conference in Collingwood in June.

Chef Culinary Conference 2018, UMass, 3 - 8 June, 2018

The UMass Annual Tastes of the World Chef Culinary Conference is highly regarded as the place to be for volume food service operators to learn more about world cuisines, food cultures and flavor trends, in a supportive environment.  Nation's…

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