Man providing in-the-moment feedback using cell phone
Close the CX loop
with real time feedback
Turn customer feedback
into customer delight
See it live
Woman with cell phone providing feedback
One platform
multiple solutions
Real time feedback
real time action
See it live
Woman texting
In the moment feedback
Make customer service
real and actionable
See it live
woman doing mystery shopping with basket
Mystery shopping
Ensure compliance with
standards and
procedures
See it live
Digital comment board example
Digital comment boards
Engage, share,
communicate, captivate
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woman doing inspection with tablet
Inspections and audits
Measure operational
performance
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Solutions

In today’s competitive environment a great customer experience is the main differentiator to help grow your business. Touchwork’s CX platform and solutions provide the hub for capturing, assessing and reporting on all your customer feedback to gain the insights that drive success.

Industries

A great customer experience (CX) is essential to ensure satisfaction, promote loyalty and advocacy and thereby impact the financial performance of your operations. Find out how Touchwork can help you achieve success.

See it live.

Ready to understand your customers? Let us show you how.

Blog Post

How to Leverage the Right Technology to Gather Customer Feedback
,

How to Leverage the Right Technology to Gather Customer Feedback

Many schools and universities collect customer feedback in hopes of using that data to improve their operations and, ultimately, the customer experience. But the success of your customer feedback strategy hinges on your ability to collect that data efficiently and effectively.
How Customer Service Impacts Higher Education
,

How Customer Experiences Impact Higher Education

When someone mentions customer satisfaction, universities may not be the typical industry that comes to mind. Yet, educational institutions have just as much incentive as any traditional business to deliver stellar customer experiences.

Upcoming events

NACAS C3X 2017 Annual Conference & Expo, Colorado Springs, Nov 5-8 2017

Hosted annually, C3X convenes leaders from more than 700 higher education institutions and nearly 200 NACAS Business Partners to showcase the most inclusive and modern perspective of how auxiliary services enrich the campus experience. We invite you to connect with other strategic leaders and benefit from the must-attend event of high-level learning, idea generation, collaboration, and relationship building.

Some of Touchwork’s valued customers

 
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ucla
trounto
tourvest
table_mountain
meversion
pur
rgbe
ricford
risd
south_africa
manchestr
information
glassgow
fedics
captown
bdugt
aunde
ashland
WSU logo1
uni_north
Salisbury logo 2
riverside
Puget Sound
Principia logo1
penn
PantherDiningLogo_New 1000
oregon
Metz logo
JCCC logo 1
illinous
Georgia College Auxiliary Services
EMich dining logo
download
CSU EB PD Logo
campus_dining
calgary
BSU Dining logo
Binghamton logo mid size
sfu
Shepherd logo 704 x 208
SpartanDining-1
ucla
umass
UNH-Dining-Vertical-on-661
usd
uva logo
virginia
syracube