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Close the CX loop
with real time feedback
Turn customer feedback
into customer delight
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One platform
multiple solutions
Real time feedback
real time action
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In the moment feedback
Make customer service
real and actionable
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Mystery shopping
Ensure compliance with
standards and
procedures
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Digital comment boards
Engage, share,
communicate, captivate
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Inspections and audits
Measure operational
performance
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Solutions

In today’s competitive environment a great customer experience is the main differentiator to help grow your business. Touchwork’s CX platform and solutions provide the hub for capturing, assessing and reporting on all your customer feedback to gain the insights that drive success.

Industries

A great customer experience (CX) is essential to ensure satisfaction, promote loyalty and advocacy and thereby impact the financial performance of your operations. Find out how Touchwork can help you achieve success.

See it live.

Ready to understand your customers? Let us show you how.

Blog Post

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HCAHPS survey: how patient satisfaction is impacting the healthcare industry

All facilities want their patients to feel as if they’ve been well taken care of by their doctors and support staff. Patient satisfaction is good for an organization’s reputation, morale and bottom line. But now that they impact revenue,…
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Survey goals and objectives explained: the survey series part 2

In part 1, we have briefly covered the definition and purpose of a customer satisfaction survey. We also discovered that a customer satisfaction survey is a process and should be approached in a systematic way. Bypassing certain steps…
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Getting it right: the survey series part 1

In the past customer satisfaction and market research surveys were mostly conducted by research companies. Today, web and mobile technology, increased processing power, single-version-of-the-truth dashboard reporting and user friendly analytical…

Upcoming events

Nacas Annual

2016 NACAS Annual Conference Join us in Indy! October 9 - 12, 2016. The conference for campus innovation. We are the business of higher education: bookstores, dining halls, campus card systems, housing, and more. This is the conference…

Nacas Regional

Join Us! In Boulder, Colorado for the joint Central and West Regional Conference June 12-15, 2016, where two regions and one conference equals expanded networking and educational opportunities.  There will be three general sessions and over…

Nacufs Annual

Save the Date! July 13-16, 2016 | Anaheim, CA Join NACUFS in sunny Southern California for IDEA’16 where we’ll IMAGINE, DISCOVER, and EXPLORE ANAHEIM. With the vibrant yet laid-back vibe of SoCal, you can let your creative spirit loose…

Some of Touchwork’s valued customers

 
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ucla
trounto
tourvest
table_mountain
meversion
pur
rgbe
ricford
risd
south_africa
manchestr
information
glassgow
fedics
captown
bdugt
aunde
ashland
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Salisbury logo 2
riverside
Puget Sound
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penn
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oregon
Metz logo
JCCC logo 1
illinous
Georgia College Auxiliary Services
EMich dining logo
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calgary
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Binghamton logo mid size
sfu
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ucla
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virginia
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