When it comes to student satisfaction, researchers are finding that what matters most is the student experience, regardless of where they attend college. Surprisingly, how students engage and interact at college turns out to play more of a role in satisfaction than the type of institution they attended. That’s according to a Gallup poll examining the link between life at college and well-being at work once students graduate.
Customer feedback is the backbone of business growth, as it provides the most direct route to knowing what your customers really think of you and your product. And if you collect customer feedback the right way, you also become privy to deeper insights like what your customers expect, what they want, and how their needs are changing.