Entries by Johann Leitner

How to Personalize the Customer Experience

It’s been well established and confirmed that excellent customer service can provide numerous benefits to a company. By delivering a well-implemented and personalized customer experience, that business can almost guarantee that their customers will return over and over again. Here are three examples of how to achieve a great personalized customer experience.

Auxiliary Organizations Association (AoA) 2019 Annual Conference – Indian Wells, CA, January 13 – 16, 2019

Please join us at the 2019 Auxiliary Organizations Association (AOA) Annual Conference.  The Conference theme is Paving Pathways For Student Success and is being held in beautiful Indian Wells, California on January 13 – 16, 2019.  There are 86 auxiliary organizations connected to the 23 CSU campuses that help every student along their pathway.  These self-support auxiliaries manage over […]

NACAS C3X 2018 Annual Conference and Expo – Orlando, FL, Oct 14 – 17, 2018

Hosted annually, C3X convenes leaders from more than 700 higher education institutions and nearly 200 NACAS Business Partners to showcase the most inclusive and modern perspective of how auxiliary services enrich the campus experience. We invite you to connect with other strategic leaders and benefit from the must-attend event of high-level learning, idea generation, collaboration, […]