6 Ways to Get Your Students’ Feedback on Everything

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Your students’ feedback is your only clear indicator of how well (or not) you’re performing, and you can never have too much of it. In a perfect world, you’d be able to hear the thoughts and suggestions from every student you serve. However, if you can settle for getting as much feedback as possible, the following six ways can give you plenty of food for thought.

Here’s Why Your Students Stopped Buying Stuff on Campus

here's why your students stopped buying stuff on campus

Student spending is typically a huge revenue boost for colleges and universities. Food sales in a slump? Crickets chirping in the bookstore? Having to cut service positions because of declining revenue?
This is the reality among campuses throughout the country, and it’s taking a toll on more than just your dining halls and student stores. When students stop buying stuff on campus and take their business to the community or online merchants, it creates a ripple effect: fewer students on campus may reflect poorly on tour groups of prospective students, which could lead to a drop in applicants.

5 Ways to Increase Student Engagement at the Start of Every Semester

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5 Ways to Increase Student Engagement at the Start of Every Semester

If you want to engage your students, there’s no better time than at the beginning of a new semester. It’s a chance for a fresh start, an opportunity to begin on a strong note that can potentially last until finals.
To put your best foot forward from the start and connect with your students, try these 5 tips to increase student engagement at the start of every semester.

How Dartmouth College is Leveraging Real-Time Feedback

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How Dartmouth Is Leveraging Real-Time Feedback

Dartmouth College introduced Touchwork’s TxtandTell Solution at the end of 2016, and they are already seeing favorable results within 6 months. According to John Plodzik, Director of Dining Services, Campus Services “Students like the convenience of using their mobile phones and the instant validation that their voice has been heard. As a college, we are able to provide much better customer service to our students by creating an engaging culture with open communication with them. It’s a win-win all around.”

6 Ways to Get Customer Feedback on Grab ‘n Go Items

6 ways to get customer feedback on grab n go items

No matter what you sell or what type of service you provide on campus, your customer’s feedback is essential to better selling and better service. However, getting feedback in a swift “Grab ‘n Go” setting does not provide much time for interaction or observation. But that doesn’t mean that a customer feedback loop is impossible. You simply need to figure out how to earn the attention of students on-the-go in ways that make it valuable and worthwhile for them without stopping them in their tracks.