Improving Student Experience - straight from the "horses mouth"
Below is an article written by a student, and published in a UK University Magazine - read by senior management across 165 UK Universities and over 350 Higher Education and Further Education colleges throughout the UK. It summarises what students are wanting and needing, and so gives insight into how to increase student satisfaction levels.
University Business - The Business of Higher Education - Issue 44 - September 2011 (Website)
Considering their request to be spoken to in their "language", their mentioning of twitter and the importance placed on internet connectivity, it makes sense to have their feedback channel incorporate these. TxtandTell mobile feedback solution offers an "easy access platform to voice their views".
Click here to read more about TxtandTell or go straight to our Demo.