Your school’s dining hall is an informal gathering place for friends, a meeting place for clubs, an information hub, and a brief escape for busy students. And the more you can do to enhance your dining hall experience, the fewer seats you might find empty. Here are 10 creative ways to use digital signage in your dining hall that students will appreciate.
Do students have to buy a meal plan? If so, you might think that their dining experience won’t affect your meal plan sales. But that couldn’t be further from the truth.
Regardless of whether or not a student must purchase a meal plan, your overall sales could be quite different depending on the experience you provide.
No matter what you sell or what type of service you provide on campus, your customer’s feedback is essential to better selling and better service. However, getting feedback in a swift “Grab ‘n Go” setting does not provide much time for interaction or observation. But that doesn’t mean that a customer feedback loop is impossible. You simply need to figure out how to earn the attention of students on-the-go in ways that make it valuable and worthwhile for them without stopping them in their tracks.
The dining hall represents much more than a place where students go to fill their appetites – it’s an opportunity to increase student engagement. Being a main epicenter of the entire campus, the dining hall experience can – and should – reflect the school’s culture and brand. And if you want that experience to earn a good reputation, it’s going to take more than a handful of student surveys.
Getting feedback from the students that fuel your school’s purpose isn’t just a good idea – it’s absolutely essential to keep your school community thriving. But simply collecting periodic feedback isn’t enough to fuel your school’s beating heart, especially when that feedback begins to gather dust before it can be put to good use.
When it comes to student satisfaction, researchers are finding that what matters most is the student experience, regardless of where they attend college. Surprisingly, how students engage and interact at college turns out to play more of a role in satisfaction than the type of institution they attended. That’s according to a Gallup poll examining the link between life at college and well-being at work once students graduate.
Customer feedback is the backbone of business growth, as it provides the most direct route to knowing what your customers really think of you and your product. And if you collect customer feedback the right way, you also become privy to deeper insights like what your customers expect, what they want, and how their needs are changing.
One of the most vexing challenges for anyone who maintains campus vending machines is knowing when there’s a glitch. Likewise, nothing is more aggravating for students when vending machines eat their money, don’t return their card, become jammed, or simply run out of product. Wouldn’t it be nice to know, the minute something goes wrong?