7 Steps to Implement an In-house Mystery Shopping Program
There’s no doubt that mystery shopping can give you a fresh perspective on your customer experience. But how should you go about it to get the best results within your budget?
There’s no doubt that mystery shopping can give you a fresh perspective on your customer experience. But how should you go about it to get the best results within your budget?
Getting feedback from the students that fuel your school’s purpose isn’t just a good idea – it’s absolutely essential to keep your school community thriving. But simply collecting periodic feedback isn’t enough to fuel your school’s beating heart, especially when that feedback begins to gather dust before it can be put to good use.