7 Steps to Better Customer Experience Measurement Programs
Like it or not, your customers are talking about your business. It’s how they share their customer experience. Do you like what they’re saying?
Do you even know what they’re saying?
10 Ways to Use Digital Signage in Your Dining Halls
Your school’s dining hall is an informal gathering place for friends, a meeting place for clubs, an information hub, and a brief escape for busy students. And the more you can do to enhance your dining hall experience, the fewer seats you might find empty. Here are 10 creative ways to use digital signage in your dining hall that students will appreciate.
How Customer Experience Impacts Meal Plan Sales
Do students have to buy a meal plan? If so, you might think that their dining experience won’t affect your meal plan sales. But that couldn’t be further from the truth.
Regardless of whether or not a student must purchase a meal plan, your overall sales could be quite different depending on the experience you provide.
5 Ways to Engage Students In Your Dining Halls
The dining hall represents much more than a place where students go to fill their appetites – it’s an opportunity to increase student engagement. Being a main epicenter of the entire campus, the dining hall experience can – and should – reflect the school’s culture and brand. And if you want that experience to earn a good reputation, it’s going to take more than a handful of student surveys.
7 Steps to Implement an In-house Mystery Shopping Program
There’s no doubt that mystery shopping can give you a fresh perspective on your customer experience. But how should you go about it to get the best results within your budget?
5 Ways Real Time Student Feedback Can Transform Your Customer Service
Getting feedback from the students that fuel your school’s purpose isn’t just a good idea – it’s absolutely essential to keep your school community thriving. But simply collecting periodic feedback isn’t enough to fuel your school’s beating heart, especially when that feedback begins to gather dust before it can be put to good use.
Contact SA Office
31 Bell Crescent
Westlake Business Park
Cape Town, 7945
South Africa
Phone: +27 21 700 4300
Fax: +27 21 702 4340
Email: info@touchwork.com
Westlake Business Park
Cape Town, 7945
South Africa
Phone: +27 21 700 4300
Fax: +27 21 702 4340
Email: info@touchwork.com
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