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7 Steps to Implement an In-house Mystery Shopping Program

Blog, Recent Post

There’s no doubt that mystery shopping can give you a fresh perspective on your customer experience. But how should you go about it to get the best results within your budget?

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April 13, 2017/0 Comments/by Johann Leitner

5 Ways Real Time Student Feedback Can Transform Your Customer Service

Blog, Recent Post

Getting feedback from the students that fuel your school’s purpose isn’t just a good idea – it’s absolutely essential to keep your school community thriving. But simply collecting periodic feedback isn’t enough to fuel your school’s beating heart, especially when that feedback begins to gather dust before it can be put to good use.

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March 23, 2017/0 Comments/by Johann Leitner
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Contact USA Office

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Phone: +1 800 218 3856 Ext 300
Fax: +1 858 605 9641
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Phone: +27 21 700 4300
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Latest News

  • How the Best Hospitals Collect and Track Real-Time Patient FeedbackFebruary 2, 2019 - 11:44 am
  • 9 Strategies to Promote Customer FeedbackDecember 26, 2018 - 6:00 am
  • California State University, Northridge Launches New Customer Satisfaction ProgramDecember 13, 2018 - 11:37 am

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