Cellphone-based customer feedback, service recovery and loyalty system for restaurants

txtandtell is an automated low-cost service that allows you to interact with your customers using their cellphones. It enables you to obtain real-time feedback from your customers about their restaurant experience, compare the performance of your different restaurants, build a rewards program to encourage repeat visits, add a mobile element to your marketing campaigns and help grow your business.

What are your customers thinking?

• Get immediate feedback from your customers about their restaurant experience.
• Monitor results daily to find and rectify problems with your food, staff and facilities.
• Communicate with dissatisfied customers to address their complaints before they tell their friends and associates.
• Let customers join a loyalty program – encourage repeat visits by sending special offers to their cellphones.
• Add a mobile call-to-action to your marketing campaigns to attract new customers.

txtandtell requires no investment in hardware, software or IT skills – it is a hosted service that is connected to all major wireless operators and is accessible via the Internet.

For more information visit www.txtandtell.com