Touchwork provides a range of solutions to measure and help you gain insights about the customer experience, understand how your operations are performing and thereby ensure overall business success.
The Touchwork solutions are built on the powerful and flexible cloud based Kinetica platform and can be used individually or in any combination. They provide results in real-time with advanced drill down reporting and analysis capabilities. They are quick to deploy, require no on-site IT support and are optimized for use with mobile devices.
In order to get clients up and running, Touchwork provides a range of services including:
- Consulting and system design
- System configuration
- Implementation and testing
- User training
Touchwork offers them as stand-alone subscription based solutions or bundles them into packages based on client’s needs. Our enterprise licensing model enables unlimited access to the full platform and solutions.