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Touchwork products help companies interact with - and understand - their customers.

The Touchwork product suite uses SMS Text as an instant means of communication with the customer's mobile phone. Web, e-mail, paper based communication can be included to form a single view of customer interaction.

market research

information service

metrix


ESP Metrix is a market research tool that collects data directly and instantaneously from individuals via their mobile phone. This quick and efficient collection method makes completing surveys both simple and fun.

View Case Study: Guinness

ad+more


Ad+More is a keyword based SMS Text response system that provides customers with:

  • Further information on products
  • Web link bookmarks for an online service
  • Free samples or coupons
  • Voting on products or services
  • Competition entry
More information | View brochure More information | View brochure

customer service

content chooser

delight


ESP Delight allows your customers to rate your service at the point of sale. All it takes is a simple combination of numbers and text that amounts to invaluable customer feedback. This allows you to improve service and react in real time.

View Case Studies: Budget | Hi-Q

content

Content Chooser allows media content to be served to the customer phone using simple SMS Text requests.

More information | View brochure More information

competitions / marketing solutions

business applications

comp


ESP Text+Win offers turnkey competition solutions on standard rate or premium rated numbers.
The Touchwork product suite offers tailored solutions across a multitude of sectors. Each product offered is individually configured to the client’s specific requirements.  We believe that no two businesses are the same, therefore, each business requires a unique solution.

business


Touchwork have a number of solutions developed for specific industries including:

  • Utility - Self meter read, outage management
  • Education - closed loop compliance
  • Conference & Events - message2meet

More information

More information

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