TxtandTell is ideally suited to collecting feedback and engaging with customers, staff and service providers. This is critical to improving quality control and service delivery, monitoring systems and inventory and managing staff and processes.
With
TxtandTell you can reduce time-consuming and costly paper-based systems and increase user increase participation.
It also presents an opportunity to deploy the live TxtandTell digital screens where feedback, moderator responses and videos or images are displayed in an engaging and interactive way.
Key Benefits of TxTandTell
• Retain customers by identifying problems and resolving these - quickly!
• Increase referrals by ensuring positive customer experience.
• Encourage repeat visits through an effective rewards program.
• Attract new customers through innovative mobile marketing campaigns.
• Incorporate overhead digital signage into your communication plan.
• Measure and compare performance across multiple locations.
• Incentivize staff to excel through an objective feedback and monitoring process.
TxTandTell is a hosted service (SaaS) that is connected to all major wireless operators and accessible via the internet.