For the following electronic brochures, please contact us and provide us with your name, the product you're interested in, the company represented and your position so that we can forward it to you.

AERO DAQ - Operational Compliance & Auditing Solutions for Airports

AERO ESP - Customer Experience Measurement & Service Recovery Solutions for Airports

Message4Events - Smart Messaging Solutions for Trade Shows & Conferences

ESP 360 - Customer Experience & Service Recovery Solutions for Hospitality & Retail
 

ESP METRIX - Market Research & Customer Insight Solutions

RETAIL SCORE - Retail Compliance Solutions

NACUFS Interest Session - 10 July 2010

Using Real Time Feedback and Mobile Technologies to Enhance the Dining Experience

NACUFS Touchwork presentation July 2010.pdf [Adobe Acrobat PDF - 1.73 MB]
 

Aramark - University of Virginia: Customer Experience Measurement - ESP 360

Aramark - UVA Case Study.pdf [Adobe Acrobat PDF - 325.05 KB] 

Budget Car Rental: Customer Experience Measurement - ESP 360

Budget Case Study.pdf [Adobe Acrobat PDF - 140.41 KB] 

Hi-Q Fitment Centres: Customer Experience Measurement - ESP 360

Hi-Q Case Study 2006.pdf [Adobe Acrobat PDF - 654.5 KB] 

Guinness: Product Experience Feedback - ESP METRIX

Guinness Case Study 2006.pdf [Adobe Acrobat PDF - 643.78 KB] 

February 2010

November 2009

December 2008

November 2008

October 2008