Utiviti is a suite of smart, multi-platform solutions to make your workforce more productive, and your utility processes more efficient.
Utiviti Alert Manager is an electronic ‘suggestion box’ empowering all staff to report a problem or issue when they see it or make a suggestion they think could add value to the organisation.
This could include:
• submitting an idea to improve a process
• seeing a problem in the field and generating a real-time alert
• or even commending a colleague for work done that deserved special mention
Whether it’s on their mobile phone or the office PC, the Alert Manager opens the channel of communication to manage this potentially valuable flow of information.
Key Elements
The Alert Manager Form contain the data fields that need t
o be collected for each suggestion or alert, and are accessed using a link distributed to the staff member via email or SMS. These links work on all ordinary cell phones, smart phones, tablets and PC’s that are on-line with internet connectivity.
The Web Portal is where the initial configuration takes place, alert forms are set-up and the analysis and reporting of alerts instances are managed.
Benefits
• Boost staff morale, by giving a voice to each staff member
• Leverage team suggestions and knowledge
• Recognise team members
• Universally accessible
• Centralised place for industry
Try it for yourself
If you would like to see and experience a sample of how Utiviti works, either click here, or use your smartphone to go straight through via the QR code or MSTag:
DownloadDownload this comprehensive (2 page pdf) whitepaper:
Using low cost mobile phone technology to enhance operational effectiveness by Rudi Leitner
As presented at and published by the 23rd AMEU Technical Convention 2011