Careers

Welcome to Touchwork, where we’re building the future of customer engagement. We’re a team of innovators, dreamers, and problem-solvers who are passionate about creating software that connects businesses and their customers. We believe that exceptional customer experiences are the key to success, and we’re on a mission to help companies around the world achieve that goal.

At Touchwork, we’re not just creating software – we’re creating a culture of excellence. Our team is made up of people who are dedicated to their craft, and who constantly push themselves to learn and grow. We’re looking for talented individuals who share our vision and want to be part of a dynamic, fast-paced team that’s changing the game in customer engagement.

So if you’re looking for a career that’s challenging, rewarding, and full of opportunity, we invite you to join us at Touchwork. Let’s build something amazing together.

Touchwork Team
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Our mission statement

To empower all organizations to monitor and continually enhance experiences they deliver

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Our shared vision

Our vision is to leverage current and emerging mobile technologies to capture information anywhere, anytime – and allow organizations to use this information in real-time to enhance customer service, streamline processes, and succeed.

Our values

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Dedication to every client’s success

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Innovation that matters for your company & for the world

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Service that exceeds expectations

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Trust & personal responsibility in all relationships

Careers at Touchwork

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No current openings

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Touchwork Technology has been the best investment for the Johnson & Johnson Consumer Care Centre: we are able to engage with our consumers in real-time. By responding to consumer complaints timeously and keeping them involved throughout the complaint process, we are able to manage and close the feedback process effectively. This feedback is important to Johnson & Johnson as we seek to retain the consumer custom and provide a great consumer experience.

- Johnson & Johnson, South Africa, 
Consumer Care Centre

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