How the Best Hospitals Collect and Track Real-Time Patient Feedback
Patient satisfaction isn’t just an interest for top medical facilities, it is one of the highest priorities so that hospitals can improve upon the quality of the care they provide.
While patient satisfaction is not necessarily uniform in how it is measured or acted upon across facilities, states, and countries, it is collectively viewed as a valuable metric to identify gaps in patient care and opportunities for improvement.
Here are just a few examples of how the best medical systems collect and track real-time patient feedback.