Navigating student allergies: How campuses are prioritizing student health
Navigating student allergies: How campuses are prioritizing student health In recent years, college dining halls have found themselves grappling with a new reality: a steady rise in students presenting multiple, complex allergies and specific dietary requirements. Initially, campuses attempted to address this mounting issue through the introduction of top 9 allergy free stations. However, this […]
The future feast: Dining in 2030 and beyond
The future feast: Dining in 2030 and beyond Introduction The world is evolving rapidly, and so are our expectations when it comes to dining experiences. In higher education institutions, the future of student dining holds exciting possibilities that go beyond the conventional dining hall or retail setting. By 2030, a substantial 22% of the population […]
Driving efficiency: A notification system for campus parking and transportation management
Driving efficiency: A notification system for campus parking and transportation management Parking and transportation challenges on campus are well-known headaches for both students and staff. Institutions often struggle to effectively communicate changes in parking lot availability, closures, or other important updates to their diverse campus populations. However, MarketIT, an outbound marketing tool specializing in bulk […]
Data-driven excellence: The crucial role of data analytics in campus auxiliary services
Data-driven excellence: The crucial role of data analytics in campus auxiliary services Introduction In the complex ecosystem of higher education institutions, campus auxiliary services encompass a wide range of functions, from dining facilities to transportation, bookstore operations, and housing services. These services collectively contribute to the overall campus experience for students, faculty, and staff. […]
Decoding campus culinary lingo
Decoding campus culinary lingo – A flavourful (or not-so-flavorful) journey through student palates Welcome to the campus culinary lingo, where students have turned mealtime commentary into a vibrant subculture of expressions that spice up their dining experiences. Whether it’s breakfast, lunch, or dinner, each dish takes center stage, and the reviews are as colorful as […]
Enhancing decision-making with Fusion CX: The value of reporting dashboards for Higher Education leadership
Enhancing decision-making with Fusion CX: The value of reporting dashboards for Higher Education leadership In the ever-evolving higher education landscape, senior leadership teams face numerous challenges in effectively managing and optimizing campus operations. To enhance the overall student experience, institutions require actionable insights derived from real-time data. Touchwork’s Fusion CX offers robust reporting dashboards that […]
New update: Reaction GIFs made simple
New update: Reaction GIFs made simple Over time, we have observed a trend among our ShowandTell users and moderators – responding to student and customer feedback using memes and GIFs, often through external links and uploads. We are pleased to announce that our Dev team has made users’ lives much easier by integrating reaction GIFs […]
Closing the CX loop: Enhancing CX for long-term business success
Closing the loop: Enhancing CX for long-term business success In today’s competitive business landscape, organizations strive to deliver exceptional experiences that not only meet but exceed customer expectations. This pursuit of excellence is driven by the understanding that exceptional service leads to customer loyalty, advocacy, increased revenue, and ultimately, long-term business success. However, achieving such […]
Gaining insights and productivity boosts by hitching AI to your feedback data
Gaining insights and productivity boosts by hitching AI to your feedback data Written by Craig Lotter, Software Developer at Touchwork AI or Artificial Intelligence, the old catch-all name for software projects looking to allow computers to figure things out or come up with solutions by themselves without being told the exact steps on how […]
Survey results: Enhancing resident experience in senior dining
Survey results: Enhancing resident experience in senior dining The Senior Dining Association (SDA) Synergy Conference, held in Houston, TX from April 16 to 19, served as a dynamic platform for senior dining and hospitality professionals to convene and explore the latest trends and innovations in the industry. Touchwork conducted a comprehensive survey during the event […]
