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The app actually works in favor of the cooks who produce the meals. Because of the limited choice of ingredients allergy students can choose, it helps us spend less time and labor on producing these meals every day.

- Chef Caleb Pham, 
UMass

When talking about the UMass Safe App, my favorite part is how it streamlines communication all the way to the student. You can communicate directly with the dining staff, yet it maintains enough distance to avoid making the student feel uncomfortable. It’s so easy to print out the recipes and get them to the cooks. The streamlining of everything just makes it so much easier.

- Michael Hardy, Assistant Manager Worcester Dining Commons, 
UMass

After spending my first week of classes last semester skipping meals, I found out that UMass Dining could work with me to prepare meals that I could eat. This semester, the app has made it even more convenient for me to ensure I am getting healthy, nutritious meals while also being able to focus on school.

- Julie, Senior, 
UMass Student

As a 19-year-old with a raging appetite and kidney stones, it’s not easy finding safe meals in the dining hall. Because of the creation of this app, it’s easier for me to focus on school without worrying about what’s in my meals. Since I’m the one who builds them, I know exactly what’s in them, and they also provide us with a piece of paper that lists all the ingredients.

- Grace, Freshmore, 
UMass Student

The UMass Dining app for allergies has made my life a lot easier. I don’t have to worry about what’s in my food or how I am going to get fed every day. I can just click a few buttons, be on my way to class, and not have to worry. It is convenient to choose when and where I eat, and it has really made classes and life here a lot easier.

- Cali, Senior, 
UMass Student

Through UMass Safe, I’ve been able to learn about more balanced meal options based on having Celiac disease, food allergies, and food intolerances. It is also great that I am directly in contact with the dining staff, which makes my life feel so much safer.

- Diya, Sophomore, 
UMass Student

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Follow our journey

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2 days ago

Empowering hospitals to deliver exceptional patient care starts with listening to patients when it matters most. With Touchwork, gathering real-time feedback has never been easier:

✅ QR codes for instant feedback
Patients scan QR codes on meal trays to share thoughts on food quality and service, giving your team actionable insights.

✅ Streamlined meal rounding
Staff use our app to check in on dietary satisfaction, addressing needs quickly and ensuring patient comfort.

✅ Data-driven improvements
Feedback is analyzed automatically, uncovering trends and driving meaningful changes to enhance care quality.

Touchwork helps you take the guesswork out of improving patient experiences. By capturing real-time feedback, your hospital can ensure every patient feels valued and cared for.

Visit our website for more info and take the first step toward exceptional care: bit.ly/3WQ3Q25

#patientexperience #HealthcareInnovation #realtimefeedback #PatientSatisfaction #HealthcareTech #hospitaloperations
... See MoreSee Less

Empowering hospitals to deliver exceptional patient care starts with listening to patients when it matters most. With Touchwork, gathering real-time feedback has never been easier:

✅ QR codes for instant feedback
Patients scan QR codes on meal trays to share thoughts on food quality and service, giving your team actionable insights.

✅ Streamlined meal rounding
Staff use our app to check in on dietary satisfaction, addressing needs quickly and ensuring patient comfort.

✅ Data-driven improvements
Feedback is analyzed automatically, uncovering trends and driving meaningful changes to enhance care quality.

Touchwork helps you take the guesswork out of improving patient experiences. By capturing real-time feedback, your hospital can ensure every patient feels valued and cared for.

Visit our website for more info and take the first step toward exceptional care: https://bit.ly/3WQ3Q25 

#PatientExperience #HealthcareInnovation #RealTimeFeedback #PatientSatisfaction #HealthcareTech #HospitalOperations
1 week ago

Hospitals face unique challenges in delivering exceptional care, from ensuring patients feel heard to maintaining the highest standards of quality and safety.

With Touchwork’s suite of real-time feedback and audit solutions, your hospital can:

✅ Capture real-time patient feedback: Gather insights on care, meals, and overall experience using QR codes and a rounding app to address issues before discharge.

✅ Ensure meal satisfaction with tray assessments: A user-friendly app to track food quality, accuracy, and satisfaction—key factors for patient recovery.

✅ Streamline operations with AI-driven insights: Automate data collection and reporting to track KPIs, identify trends, and uncover actionable insights that improve care quality.

We’re committed to helping hospitals create healthier, happier environments for patients and staff.

Visit our website for more info and take the first step toward exceptional care: bit.ly/3QoZJrk

#PatientExperience #HealthcareInnovation #RealTimeFeedback #PatientSatisfaction #HealthcareTech #HospitalOperations
... See MoreSee Less

Hospitals face unique challenges in delivering exceptional care, from ensuring patients feel heard to maintaining the highest standards of quality and safety. 

With Touchwork’s suite of real-time feedback and audit solutions, your hospital can:

✅ Capture real-time patient feedback: Gather insights on care, meals, and overall experience using QR codes and a rounding app to address issues before discharge.

✅ Ensure meal satisfaction with tray assessments: A user-friendly app to track food quality, accuracy, and satisfaction—key factors for patient recovery.

✅ Streamline operations with AI-driven insights: Automate data collection and reporting to track KPIs, identify trends, and uncover actionable insights that improve care quality.

We’re committed to helping hospitals create healthier, happier environments for patients and staff.

Visit our website for more info and take the first step toward exceptional care: https://bit.ly/3QoZJrk

#PatientExperience #HealthcareInnovation #RealTimeFeedback #PatientSatisfaction #HealthcareTech #HospitalOperations
2 months ago

From all of us at Touchwork, we wish our followers, friends, and partners a joyful festive season! We're deeply grateful for your continued support this past year and look forward to even more shared successes in the year ahead! ... See MoreSee Less

From all of us at Touchwork, we wish our followers, friends, and partners a joyful festive season! Were deeply grateful for your continued support this past year and look forward to even more shared successes in the year ahead!
2 months ago

We’re excited to announce that Touchwork’s SOC 2 Type II compliance has been successfully renewed! Since initially achieving compliance at the end of 2023, we’ve continued to uphold the highest standards of data security for our clients and partners.

In collaboration with Vanta and Advantage Partners, our renewed certification reinforces our dedication to protecting customer data across five key trust service criteria: security, availability, processing integrity, confidentiality, and privacy.

This compliance highlights our ongoing efforts to safeguard your information and ensure the reliability of our services. Thank you for trusting us with your data!

#SOC2 #DataSecurity #Compliance #Touchwork #Privacy #Trust #Cybersecurity
... See MoreSee Less

We’re excited to announce that Touchwork’s SOC 2 Type II compliance has been successfully renewed! Since initially achieving compliance at the end of 2023, we’ve continued to uphold the highest standards of data security for our clients and partners.

In collaboration with Vanta and Advantage Partners, our renewed certification reinforces our dedication to protecting customer data across five key trust service criteria: security, availability, processing integrity, confidentiality, and privacy.

This compliance highlights our ongoing efforts to safeguard your information and ensure the reliability of our services. Thank you for trusting us with your data!

#SOC2 #DataSecurity #Compliance #Touchwork #Privacy #Trust #Cybersecurity
2 months ago

Thank you to everyone who joined our webinar last week, "Closing the Loop: How to Collect and Make Sense of Campus Feedback with AI".

It was an insightful session featuring experts from Kent State University, Vanderbilt University, and Cal Poly Pomona sharing how they’ve transformed feedback and audit processes with AI. From simplifying data analysis to uncovering actionable trends and improving student trust.

If you couldn’t attend, don’t worry - you can watch the full recording here: bit.ly/3B51y7w

#CampusExperience #StudentEngagement #RealTimeFeedback #HigherEd
... See MoreSee Less

Thank you to everyone who joined our webinar last week, Closing the Loop: How to Collect and Make Sense of Campus Feedback with AI. 

It was an insightful session featuring experts from Kent State University, Vanderbilt University, and Cal Poly Pomona sharing how they’ve transformed feedback and audit processes with AI. From simplifying data analysis to uncovering actionable trends and improving student trust.

If you couldn’t attend, don’t worry - you can watch the full recording here: https://bit.ly/3B51y7w

#CampusExperience #StudentEngagement #RealTimeFeedback #HigherEd
2 months ago

Happy Thanksgiving from all of us at Touchwork!

We're grateful for our incredible colleagues, partners, and communities who make our work so meaningful. Wishing you a day filled with joy, connection, and gratitude.

#Thanksgiving2024 #Grateful
... See MoreSee Less

Happy Thanksgiving from all of us at Touchwork! 

Were grateful for our incredible colleagues, partners, and communities who make our work so meaningful. Wishing you a day filled with joy, connection, and gratitude.

#Thanksgiving2024 #Grateful
3 months ago

We’re live in 1 hour! Join us for "Closing the Loop: How to Collect and Make Sense of Campus Feedback with AI."

Discover how higher education institutions are using real-time feedback, audit tools, and AI to enhance campus experiences and improve operational efficiency. You’ll learn strategies for capturing feedback across campus locations, simplifying data analysis, and making data-driven decisions that lead to continuous improvement.

Panelists include:

Sommer Dunlevy, Kent State University
Jeffrey Weissinger, Vanderbilt University
David Corral, Cal Poly Pomona

This session will be moderated by Jennifer Wood, VP of Business Development, Touchwork.

Stay for a live Q&A to get your questions answered by our expert panelists.

Happening in 1 hour - don’t miss out!
Register now: bit.ly/4e9Dzl2

#CampusExperience #StudentEngagement #RealTimeFeedback #HigherEd
... See MoreSee Less

We’re live in 1 hour! Join us for Closing the Loop: How to Collect and Make Sense of Campus Feedback with AI.

Discover how higher education institutions are using real-time feedback, audit tools, and AI to enhance campus experiences and improve operational efficiency. You’ll learn strategies for capturing feedback across campus locations, simplifying data analysis, and making data-driven decisions that lead to continuous improvement.

Panelists include:

Sommer Dunlevy, Kent State University 
Jeffrey Weissinger, Vanderbilt University
David Corral, Cal Poly Pomona

This session will be moderated by Jennifer Wood, VP of Business Development, Touchwork.

Stay for a live Q&A to get your questions answered by our expert panelists.

Happening in 1 hour - don’t miss out!
Register now: https://bit.ly/4e9Dzl2

#CampusExperience #StudentEngagement #RealTimeFeedback #HigherEd

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