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“By responding to consumer complaints timeously and keeping them involved throughout the complaint process, we are able to manage and close the feedback process effectively. This feedback is important to Johnson & Johnson as we seek to retain the consumer custom and provide a great consumer experience.”

- Consumer Care Centre, 
Johnson & Johnson, South Africa

“Touchwork has been and continues to be a wonderful partner for Dartmouth Dining in the coordination of meal orders, engaging students with directed communications and gathering timely feedback on our program.  I recommend their wonderful services to all my colleagues.”

- Jon Plodzik | Director of Dining, 
Campus Services, Dartmouth Dining

“The performance of the system in terms of being able to garner instantaneous feedback from our customers and its analytics are outstanding.”

- Evan Olsen | Associate Director of Florida Tech, 
Campus Dining

“We are delighted with the highly effective system that Touchwork tailored specifically to help us maintain good service standards for our customers”

- Robbie Barrigan | Cleaning Quality and Compliance Manager, 
Asset Soft Services of London Stansted Airport

“Live data enables us to respond to a problem within a matter of seconds, while passengers also feel that they are being heard and that their opinions matter to the airport”

- Alison Karmellhi | Contract Manager, 
London Stansted Airport

“Touchwork provide great solutions to capture retail feedback and the generation of automated reports to take corrective action and better the customer experience. With the ability to capture data via iPad’s or Android tablets this makes for a seamless process.“

- Richard Duckworth | Commercial Trading Manager, 
East Midlands Airport

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Touchwork
2 weeks ago
Touchwork

From the team at Touchwork, we wish all our partners, friends, and followers a Happy Thanksgiving! Your support means the world to us, and we're grateful for each of the connections that make our journey speci#Thanksgivingi#gratitudeitude ... See MoreSee Less

From the team at Touchwork, we wish all our partners, friends, and followers a Happy Thanksgiving! Your support means the world to us, and were grateful for each of the connections that make our journey special. #Thanksgiving #Gratitude
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Touchwork
4 weeks ago
Touchwork

Wrapping up a fantastic week at Nacas C3X in Toronto! A big 'thank you' to all attendees who joined our sessions and visited our expo booth. If you're ready to enhance your CX with real-time feedback, AI, and analytics, get in touch.

Download our CX product guide for Higher Ed here: bit.ly/3FIsUiv

Visit the Touchwork website: www.t#NACASC3Xc#HigherEdA#realtimefeedbacke#customerexperiencet#CustomerFeedbacku#auxiliaryservicesxiliaryServices ... See MoreSee Less

Wrapping up a fantastic week at Nacas C3X in Toronto! A big thank you to all attendees who joined our sessions and visited our expo booth. If youre ready to enhance your CX with real-time feedback, AI, and analytics, get in touch. Download our CX product guide for Higher Ed here: https://bit.ly/3FIsUiv Visit the Touchwork website: https://www.touchwork.com/ #NACASC3X #HigherEd #RealTimeFeedback #CustomerExperience #CustomerFeedback #AuxiliaryServices
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Touchwork
4 weeks ago
Touchwork

Exciting day ahead at #NACASC3X! We invite all attendees to visit our booth #427 in the exhibition hall. At Touchwork, we're passionate about Higher Education, with over 15 years of experience in the industry. We've partnered with more than 100 schools, empowering them to capture, analyze, and promptly act on real-time information to enhance their campus experiences.

Come chat with us and discover how we can help you transform your campus experience!

For more information on our solutions for higher education, download our CX product guide here: bit.ly#HigherEd
#realtimefeedbackm#customerexperienceE#CustomerFeedbacke#auxiliaryservicesryServices ... See MoreSee Less

Exciting day ahead at #NACASC3X! We invite all attendees to visit our booth #427 in the exhibition hall. At Touchwork, were passionate about Higher Education, with over 15 years of experience in the industry. Weve partnered with more than 100 schools, empowering them to capture, analyze, and promptly act on real-time information to enhance their campus experiences. Come chat with us and discover how we can help you transform your campus experience! For more information on our solutions for higher education, download our CX product guide here: https://bit.ly/3FIsUiv #HigherEd #RealTimeFeedback #CustomerExperience #CustomerFeedback #AuxiliaryServices
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Touchwork
4 weeks ago
Touchwork

Behind-the-scenes at #NACASC3X! Erica Nehrling and Jeffrey Weissinger are putting the final touches on their presentation, which starts at 10:45 AM. Join them to learn how Vanderbilt is using audit data in their session titled 'Data-Driven Dining: Transforming Auditing with Advanced Analytics and #HigherEdh#realtimefeedbackd#customerexperiencei#CustomerFeedbackd#auxiliaryservicesvices ... See MoreSee Less

Behind-the-scenes at #NACASC3X! Erica Nehrling and Jeffrey Weissinger are putting the final touches on their presentation, which starts at 10:45 AM. Join them to learn how Vanderbilt is using audit data in their session titled Data-Driven Dining: Transforming Auditing with Advanced Analytics and AI. #HigherEd #RealTimeFeedback #CustomerExperience #CustomerFeedback #AuxiliaryServices
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Touchwork
1 month ago
Touchwork

🎙️ Ready for more insights at #NACASC3X?

Join us on Monday, November 6th at 10:45 AM, when Jeffrey Weissinger from Vanderbilt University and Erica Nehrling discuss how Vanderbilt is using audit data in their session, "Data-Driven Dining: Transforming Auditing with Advanced Analytics and AI."

Don't forget to swing by booth #427 in the exhibition hall to meet our team and explore our real-time feedback and audit solutions for higher ed!

See you there!

#NACASC3X #HigherEd #RealTimeFeedback #CustomerExperience #CustomerFeedback #AuxiliaryServices ... See MoreSee Less

🎙️ Ready for more insights at #NACASC3X? Join us on Monday, November 6th at 10:45 AM, when Jeffrey Weissinger from Vanderbilt University and Erica Nehrling discuss how Vanderbilt is using audit data in their session, Data-Driven Dining: Transforming Auditing with Advanced Analytics and AI. Dont forget to swing by booth #427 in the exhibition hall to meet our team and explore our real-time feedback and audit solutions for higher ed! See you there! #NACASC3X #HigherEd #RealTimeFeedback #CustomerExperience #CustomerFeedback #AuxiliaryServices
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Touchwork
1 month ago
Touchwork

🎙️ Join us at #NACASC3X in Toronto on Sunday, November 5th at 4:00 PM!

Ryan Greene from Georgia Tech Dining will be presenting alongside our very own Erica Nehrling and sharing insights on Georgia Tech's transition from contract to self-op. Don't miss their session, "Optimizing Georgia Tech’s Dining Experience: The Power of Real-Time Feedback in Data-Driven Decisions."

#HigherEd #DataDrivenDining #RealTimeFeedback #CustomerExperience #CustomerFeedback #AuxiliaryServices ... See MoreSee Less

🎙️ Join us at #NACASC3X in Toronto on Sunday, November 5th at 4:00 PM! Ryan Greene from Georgia Tech Dining will be presenting alongside our very own Erica Nehrling and sharing insights on Georgia Techs transition from contract to self-op. Dont miss their session, Optimizing Georgia Tech’s Dining Experience: The Power of Real-Time Feedback in Data-Driven Decisions. #HigherEd #DataDrivenDining #RealTimeFeedback #CustomerExperience #CustomerFeedback #AuxiliaryServices
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Touchwork
2 months ago
Touchwork

Join us at NACAS C3X in just over 2 weeks! With 20+ years of leadership in this field, we have optimized our solutions for use on university and college campuses. Let's talk about how we can help your institution monitor CX across multiple departments, including dining, bookstores, parking, housing, transportation, and more.

Connect with us in Toronto:

📌 Nov 6 - 7: Visit us in the exhibition at booth #427

Don't miss our conference sessions:

📌 Nov 5, 4:00pm: Ryan Greene, CASP from GeorgiaTech Dining and Erica Nehrling, MS, RDN discuss GeorgiaTech’s transition from contract to self-op in a session titled: "Optimizing Georgia-Tech’s Dining Experience: The Power of Real-Time Feedback in Data-Driven Decisions."

📌 Nov 6, 10:45am: Jeffrey Weissinger, MBA from Vanderbilt University and Erica will review how Vanderbilt is using audit data in a session titled: "Data-Driven Dining: Transforming Auditing with Advanced Analytics and AI.

Find out more about our real-time feedback and audit solutions for higher education here: bit.ly/46ZxYe6

#NACASC3X #RealTimeFeedback #CustomerExperience #CustomerFeedback #AuxiliaryServices ... See MoreSee Less

Join us at NACAS C3X in just over 2 weeks! With 20+ years of leadership in this field, we have optimized our solutions for use on university and college campuses. Lets talk about how we can help your institution monitor CX across multiple departments, including dining, bookstores, parking, housing, transportation, and more. Connect with us in Toronto: 📌 Nov 6 - 7: Visit us in the exhibition at booth #427 Dont miss our conference sessions: 📌 Nov 5, 4:00pm: Ryan Greene, CASP from GeorgiaTech Dining and Erica Nehrling, MS, RDN discuss GeorgiaTech’s transition from contract to self-op in a session titled: Optimizing Georgia-Tech’s Dining Experience: The Power of Real-Time Feedback in Data-Driven Decisions. 📌 Nov 6, 10:45am: Jeffrey Weissinger, MBA from Vanderbilt University and Erica will review how Vanderbilt is using audit data in a session titled: Data-Driven Dining: Transforming Auditing with Advanced Analytics and AI. Find out more about our real-time feedback and audit solutions for higher education here: https://bit.ly/46ZxYe6 #NACASC3X #RealTimeFeedback #CustomerExperience #CustomerFeedback #AuxiliaryServices
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Touchwork
2 months ago
Touchwork

📣 What do YOU think the future of campus dining looks like? We've shared our thoughts, and now we want to hear yours! Take our quick 3-minute survey to share your insights on what campus dining will look like in 2030.

Take the survey here: easycode.com/twcampusdining

Read our blog, "The Future Feast: Dining in 2030 and Beyond," for more insights: bit.ly/46vQo6n

#FutureOfDining #CampusDining2030 ... See MoreSee Less

📣 What do YOU think the future of campus dining looks like? Weve shared our thoughts, and now we want to hear yours! Take our quick 3-minute survey to share your insights on what campus dining will look like in 2030. Take the survey here: easycode.com/twcampusdining Read our blog, The Future Feast: Dining in 2030 and Beyond, for more insights: https://bit.ly/46vQo6n #FutureOfDining #CampusDining2030
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