MarketIT

Outbound marketing solution

Overview

MarketIT is our outbound marketing solution that that allows your customers to sign-up for permission-based SMS or text alerts. Consumers are 35x more likely to open a mobile text message versus opening an email (Sinch, 2020), with SMS text marketing stats reveal that the channel has a whopping 98% open rate, and most messages are read within the first 30 minutes of delivery. (EZ Texting, ManyChat)

What it does

Our outbound marketing solution is designed so that your customers can opt-in to receive text message notifications. This enables you to text special deals, events, announcements, promotions, and new goods to your mobile subscribers!

Even better, MarketIT allows you to incorporate links, videos, GIFs, and audio for a more engaging and exciting user experience. Like email, you can also automate your SMS marketing messages and schedule them for delivery at specified times in advance. MarketIT integrates perfectly with existing marketing strategies and maintains brand continuity through this SMS touchpoint.

institutions that already use the power of MarketIT

How MarketIT Works

With MarketIT, you can:

  • Get and keep your customers’ attention
  • Increase customer engagement
  • Raise awareness for new products and offerings
  • Meet your customers where they prefer to communicate
  • Receive instant feedback on campaign performance and effectiveness
  • Monitor results and make adjusts in real-time

“Touchwork is the business to work with if you want a team that is always accessible, adaptable to your company’s needs, dependable, and a joy to collaborate with on various projects. For your company, nothing is too much or too personalized; they make it happen and provide solutions that are effective for you. Thank you Touchwork.”

- Helena Roussouw | Retail Customer Experience Manager, 
Vodacom

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Resources

SMS-communications-for-students

Do students know what’s happening on campus this year?

are-you-ready-to-collect-student-feedback

Are you prepared to collect (and respond to) student feedback this Fall?

real-time student feedback

Why student feedback will be essential for food services in the Fall