MarketIT

Outbound marketing solution

MarketIT

Overview

MarketIT is our outbound marketing solution that that allows your customers to sign-up for permission-based SMS or text alerts. Consumers are 35x more likely to open a mobile text message versus opening an email (Sinch, 2020), with SMS text marketing stats reveal that the channel has a whopping 98% open rate, and most messages are read within the first 30 minutes of delivery. (EZ Texting, ManyChat)

What it does

Our outbound marketing solution is designed so that your customers can opt-in to receive text message notifications. This enables you to text special deals, events, announcements, promotions, and new goods to your mobile subscribers!

Even better, MarketIT allows you to incorporate links, videos, GIFs, and audio for a more engaging and exciting user experience. Like email, you can also automate your SMS marketing messages and schedule them for delivery at specified times in advance. MarketIT integrates perfectly with existing marketing strategies and maintains brand continuity through this SMS touchpoint.

MarketiT

institutions that already use the power of MarketIT

How MarketIT Works

With MarketIT, you can:

  • Get and keep your customers’ attention
  • Increase customer engagement
  • Raise awareness for new products and offerings
  • Meet your customers where they prefer to communicate
  • Receive instant feedback on campaign performance and effectiveness
  • Monitor results and make adjusts in real-time

“Touchwork is the business to work with if you want a team that is always accessible, adaptable to your company’s needs, dependable, and a joy to collaborate with on various projects. For your company, nothing is too much or too personalized; they make it happen and provide solutions that are effective for you. Thank you Touchwork.”

- Helena Roussouw | Retail Customer Experience Manager, 
Vodacom

Ready to optimize your business with better customer experiences?

Let’s connect for a discovery call and explore your requirements!

 

Resources

Envision Strategies

Touchwork and Envision Strategies: Partnership in Technology and Consulting Services

client survey

Insights from our recent customer satisfaction survey

student-centric campus

Creating a student-centric campus: How CX monitoring tools drive success