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SurveyIT

Capture data with ease

online survey

Overview

SurveyIT is Touchwork’s standard online survey solution. This feature connects seamlessly with any of our other solutions and eliminates the need for a third-party survey tool. Keep all your customer feedback data centralized in a single location using a single solution. You can create any type of online survey using SurveyIT. From simple to sophisticated, we provide all the survey capabilities you need to solicit powerful customer feedback.

How SurveyIT Works

What it does

Unlike other online survey solutions and applications, SurveyIT was designed specifically for customer feedback. Surveys are simple to create, and the interface enables attractive, branded designs that appear professionally across numerous platforms and devices. From email to tablet displays, our surveys are best-in-class in terms of appearance, feel, and functionality. We believe that even the survey experience should improve the consumer experience.

With AI Insights integrated into SurveyIT, harness the power of AI to effortlessly summarize, report, and gain valuable insights from your customer feedback data.

institutions that already use the power of SurveyIT

aladan-logo-web
mcGill-logo-web
nca-logo-web
sjsu-logo-web

How SurveyIT Works

With SurveyIT, you can:

  • Create beautifully designed online surveys with our library of tried and tested sample surveys
  • Distribute surveys fast by email, text, or social media
  • Monitor responses in real-time
  • Summarize survey results, highlight key findings, and provide actionable recommendations with AI Insights

With Touchwork we can perform quantitative customer satisfaction surveys while still instantly reacting to dissatisfied customers.

- George Uriesi | General Manager, 
Cape Town International Airport

Ready to optimize your business with better customer experiences?

Let’s connect for a discovery call and explore your requirements!

 
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Resources

View All Resources
cx loop

Closing the CX loop: Enhancing CX for long-term business success

Read More
AI Insights

Gaining insights and productivity boosts by hitching AI to your feedback data

Read More

6 steps to monitor customer satisfaction

Read More
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