“By responding to consumer complaints timeously and keeping them involved throughout the complaint process, we are able to manage and close the feedback process effectively. This feedback is important to Johnson & Johnson as we seek to retain the consumer custom and provide a great consumer experience.”
“Touchwork has been and continues to be a wonderful partner for Dartmouth Dining in the coordination of meal orders, engaging students with directed communications and gathering timely feedback on our program. I recommend their wonderful services to all my colleagues.”
“The performance of the system in terms of being able to garner instantaneous feedback from our customers and its analytics are outstanding.”
“We are delighted with the highly effective system that Touchwood tailored specifically to help us maintain good service standards for our customers”
“Live data enables us to respond to a problem within a matter of seconds, while passengers also feel that they are being heard and that their opinions matter to the airport”
“Touchwork provide great solutions to capture retail feedback and the generation of automated reports to take corrective action and better the customer experience. With the ability to capture data via iPad’s or Android tablets this makes for a seamless process.“
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Next week, the Touchwork team will be showcasing at the Auxiliary Organizations Association annual conference from 8 - 10 January.
Join Johann Leitner in Sacramento to learn how our comprehensive suite of solutions will enable your college or university to collect real-time feedback on your student experience and gain a better understanding of how your operations are performing to ensure overall business success.
See you in Sacramento!
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From the team at Touchwork, we wish you and your family a joyful Holiday Season and a Happy 2023! ... See MoreSee Less
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We look forward to exhibiting at #NACASC3X next week in Las Vegas. If you are attending, come and say hello to our US team.
Visit us at booth 217, and let us show you our most recent CX solutions.
Visit touchwork.com to learn more today
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Can't wait! See you in Vegas
It's the start of a new semester for many students, so is your #campus optimized for real-time feedback? To maximize student enrolment and retention, it is critical to implement a comprehensive voice-of-the-student program and monitor all aspects that impact students' campus experience.
We outline 3 key components to a successful student experience monitoring program. Read more here: www.touchwork.com/are-you-losing-revenue-because-you-dont-collect-student-feedback/.
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Our team have enjoyed connecting with colleagues at the AHF conference in Scottsdale this week. Yesterday, we announced our winner for the Dalstrong Knife Set - Keith Kemmerer, Geisinger Healthcare. Congratulations!
Day 3 is here, and we are ready for you! Are you at #ahfconference? We would love to connect.
Visit www.touchwork.com/ to find out more about our CX solutions.
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We look forward to exhibiting at the AHF Conference in Scottsdale next week. If you are attending, come and say hello to our US team Erica Nehrling, MS, RDN, Johann Leitner and Jonathan Youngleson.
Visit us at booth 311 and let us show you our most recent CX solutions.
Visit www.touchwork.com/ to learn more today
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It has been a great few days for our team at NACUFS in Spokane. If you are at #nacufs2022, say hi to Erica Nehrling, MS, RDN and Johann Leitner at booth 1530.
We have enjoyed catching up and re-connecting with our network.
Find out more about our #CX solutions: bit.ly/3PcMNRI
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Happy Fourth of July from all of us at Touchwork! We wish our USA friends and family a joyful day in celebration 🇺🇸
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