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“By responding to consumer complaints timeously and keeping them involved throughout the complaint process, we are able to manage and close the feedback process effectively. This feedback is important to Johnson & Johnson as we seek to retain the consumer custom and provide a great consumer experience.”

- Consumer Care Centre, 
Johnson & Johnson, South Africa

“Touchwork has been and continues to be a wonderful partner for Dartmouth Dining in the coordination of meal orders, engaging students with directed communications and gathering timely feedback on our program.  I recommend their wonderful services to all my colleagues.”

- Jon Plodzik | Director of Dining, 
Campus Services, Dartmouth Dining

“The performance of the system in terms of being able to garner instantaneous feedback from our customers and its analytics are outstanding.”

- Evan Olsen | Associate Director of Florida Tech, 
Campus Dining

“We are delighted with the highly effective system that Touchwork tailored specifically to help us maintain good service standards for our customers”

- Robbie Barrigan | Cleaning Quality and Compliance Manager, 
Asset Soft Services of London Stansted Airport

“Live data enables us to respond to a problem within a matter of seconds, while passengers also feel that they are being heard and that their opinions matter to the airport”

- Alison Karmellhi | Contract Manager, 
London Stansted Airport

“Touchwork provide great solutions to capture retail feedback and the generation of automated reports to take corrective action and better the customer experience. With the ability to capture data via iPad’s or Android tablets this makes for a seamless process.“

- Richard Duckworth | Commercial Trading Manager, 
East Midlands Airport

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Follow our journey

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1 month ago
Touchwork

Reflecting on a productive few days at the AOA Annual Conference in Indian Wells last week! Thank you to all attendees who joined our conference session or visited us at our showcase area.

We're excited to continue the dialogue and explore how our solutions can benefit your institution. Reach out to the team or schedule a discovery call here: bit.ly/3DnPyvs

Download our Higher Ed CX product guide: bit.ly/3FIs#higheredh#realtimefeedbackd#CustomerExperiencei#auxiliaryservicesvices
... See MoreSee Less

Reflecting on a productive few days at the AOA Annual Conference in Indian Wells last week! Thank you to all attendees who joined our conference session or visited us at our showcase area.

Were excited to continue the dialogue and explore how our solutions can benefit your institution. Reach out to the team or schedule a discovery call here: https://bit.ly/3DnPyvs

Download our Higher Ed CX product guide: https://bit.ly/3FIsUiv

#HigherEd #RealTimeFeedback #CustomerExperience #AuxiliaryServices
2 months ago
Touchwork

Touchwork is participating in the upcoming AoA Annual Conference from January 7 - 9. On Monday, Johann Leitner will be presenting alongside Aaron Neilson, Director of Dining Services at Cal Poly Pomona Foundation, in a conference session titled "If it's not real-time, it's too late!" Discover how Cal Poly Pomona implemented real-time solutions across campus, enhancing operations and elevating the student experience.

More information about this session: bit.ly/3RQgydX

Visit our booth to meet the team and explore how Touchwork can be your partner in creating an exceptional campus experience.

Download our Higher Ed CX product guide: bit.ly/3FIsUiv

#HigherEd #RealTimeFeedback #CustomerExperience
... See MoreSee Less

Touchwork is participating in the upcoming AoA Annual Conference from January 7 - 9. On Monday, Johann Leitner will be presenting alongside Aaron Neilson, Director of Dining Services at Cal Poly Pomona Foundation, in a conference session titled If its not real-time, its too late! Discover how Cal Poly Pomona implemented real-time solutions across campus, enhancing operations and elevating the student experience.

More information about this session: https://bit.ly/3RQgydX

Visit our booth to meet the team and explore how Touchwork can be your partner in creating an exceptional campus experience.

Download our Higher Ed CX product guide: https://bit.ly/3FIsUiv

#HigherEd #RealTimeFeedback #CustomerExperience
2 months ago
Touchwork

Our Higher Education brochure is available for download! Explore our CX product guide, which offers a comprehensive breakdown of Touchwork’s real-time feedback and audit solutions, empowering institutions to capture, analyze, and promptly act on real-time information, enhancing campus experiences.

Enhance your campus experience in 2024! Download it now: bit.ly/3FIsUiv

#HigherEd #RealTimeFeedback #CustomerExperience
... See MoreSee Less

Our Higher Education brochure is available for download! Explore our CX product guide, which offers a comprehensive breakdown of Touchwork’s real-time feedback and audit solutions, empowering institutions to capture, analyze, and promptly act on real-time information, enhancing campus experiences.

Enhance your campus experience in 2024! Download it now: https://bit.ly/3FIsUiv

#HigherEd #RealTimeFeedback #CustomerExperience
2 months ago
Touchwork

As we bid farewell to 2023, we want to express our heartfelt gratitude to all our incredible partners, industry friends and followers! Your support has been a cornerstone in our journey, and we are immensely grateful for the role each one of you has played.

As we step into 2024, we eagerly look forward to continuing this journey with you. Your collaboration and commitment inspire us, and we are excited about the possibilities that lie ahead. Here's to another year of growth, shared successes, and building lasting connections!

Thank you for being a vital part of our story.

Wishing everyone a joyous New Year.
... See MoreSee Less

As we bid farewell to 2023, we want to express our heartfelt gratitude to all our incredible partners, industry friends and followers! Your support has been a cornerstone in our journey, and we are immensely grateful for the role each one of you has played. 

As we step into 2024, we eagerly look forward to continuing this journey with you. Your collaboration and commitment inspire us, and we are excited about the possibilities that lie ahead. Heres to another year of growth, shared successes, and building lasting connections!

Thank you for being a vital part of our story.

Wishing everyone a joyous New Year.
2 months ago
Touchwork

Touchwork is kicking off 2024 with a bang, by participating in the AOA Annual Conference (Jan 7-9) and SASA Annual Conference (Jan 8-10). Join us as we connect with auxiliary services professionals, showcasing our real-time feedback and audit tools.

Ready to shape your campus experience? Let's connect!

Find out more about our solutions for higher education here: bit.ly/46ZxYe6

Download our higher ed CX product guide here: bit.ly/3FIs#auxiliaryservicesv#realtimefeedbackdback
... See MoreSee Less

Touchwork is kicking off 2024 with a bang, by participating in the AOA Annual Conference (Jan 7-9) and SASA Annual Conference (Jan 8-10).  Join us as we connect with auxiliary services professionals, showcasing our real-time feedback and audit tools.

Ready to shape your campus experience? Lets connect!

Find out more about our solutions for higher education here: https://bit.ly/46ZxYe6

Download our higher ed CX product guide here: https://bit.ly/3FIsUiv

#AuxiliaryServices #RealtimeFeedback
2 months ago
Touchwork

Explore the vibrant world of campus culinary lingo! From "bangin" flavor explosions to dishes that are "lit," students have transformed dining into a vibrant subculture of expressions. Join us in decoding the flavorful language that makes each dining experience unforgettable. Read our blog post here: bit.ly/48d2uBv

#CampusDining
... See MoreSee Less

Ready to optimize your business with better customer experiences?

Let’s connect for a discovery call and explore your requirements!

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