icon quote orange

“We’ve been using TxtandTell for several years now, and it’s hands down the best system I’ve ever employed. The introduction of AI response assistance was nothing short of genius! The Touchwork team is great.”

- Crista Martin | Director for Strategic Initiatives and Communication, 
Harvard University Dining Services

“By responding to consumer complaints timeously and keeping them involved throughout the complaint process, we are able to manage and close the feedback process effectively. This feedback is important to Johnson & Johnson as we seek to retain the consumer custom and provide a great consumer experience.”

- Consumer Care Centre, 
Johnson & Johnson, South Africa

“Touchwork has been and continues to be a wonderful partner for Dartmouth Dining in the coordination of meal orders, engaging students with directed communications and gathering timely feedback on our program.  I recommend their wonderful services to all my colleagues.”

- Jon Plodzik | Director of Dining, 
Campus Services, Dartmouth Dining

“The performance of the system in terms of being able to garner instantaneous feedback from our customers and its analytics are outstanding.”

- Evan Olsen | Associate Director of Florida Tech, 
Campus Dining

“We are delighted with the highly effective system that Touchwork tailored specifically to help us maintain good service standards for our customers”

- Robbie Barrigan | Cleaning Quality and Compliance Manager, 
Asset Soft Services of London Stansted Airport

“Live data enables us to respond to a problem within a matter of seconds, while passengers also feel that they are being heard and that their opinions matter to the airport”

- Alison Karmellhi | Contract Manager, 
London Stansted Airport

Let's schedule a discovery call and explore your requirements

What solutions are you interested in?
MM slash DD slash YYYY
MM slash DD slash YYYY

Follow our journey

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons
7 days ago

The Touchwork team is on the go! Next week, we're visiting beautiful Sonoma County for the NACAS West CX Conference! We look forward to spending a few days sharing campus-centric ideas, solutions, and networking with auxiliary professionals from across the region.

If you're joining, visit our booth in the showcase on Monday, June 10 at 11:00 AM. See you there!

In the meantime, check out our website for more information about our solutions for higher education:https://bit.ly/46ZxYe6

#NACASWestCX #CustomerExperience #AuxiliaryServices #RealtimeFeedback
... See MoreSee Less

The Touchwork team is on the go! Next week, were visiting beautiful Sonoma County for the NACAS West CX Conference! We look forward to spending a few days sharing campus-centric ideas, solutions, and networking with auxiliary professionals from across the region.

If youre joining, visit our booth in the showcase on Monday, June 10 at 11:00 AM. See you there!

In the meantime, check out our website for more information about our solutions for higher education:https://bit.ly/46ZxYe6

#NACASWestCX #CustomerExperience #AuxiliaryServices #RealtimeFeedback
7 days ago

Did you know today is National Higher Education Day?

We're celebrating the impact of higher education on our lives, from fostering innovation to shaping future leaders! A huge shoutout to all our amazing partners in the higher education space! Your dedication and collaboration are key to transforming lives through education every day.

#NationalHigherEducationDay
... See MoreSee Less

Did you know today is National Higher Education Day? 

Were celebrating the impact of higher education on our lives, from fostering innovation to shaping future leaders! A huge shoutout to all our amazing partners in the higher education space! Your dedication and collaboration are key to transforming lives through education every day.

#NationalHigherEducationDay
1 week ago

Jennifer Wood was in Indianapolis this week for the NACAS Central CX Conference, where we showcased Touchwork's suite of real-time feedback and audit solutions for higher education. A fantastic time was had networking and connecting with many familiar and new faces.

If you'd like to discuss how Touchwork can help your institution collect, analyze, and act on real-time information, visit: bit.ly/46ZxYe6

#NACASCentralCX #CustomerExperience #AuxiliaryServices #RealtimeFeedback
... See MoreSee Less

Jennifer Wood was in Indianapolis this week for the NACAS Central CX Conference, where we showcased Touchworks suite of real-time feedback and audit solutions for higher education. A fantastic time was had networking and connecting with many familiar and new faces.

If youd like to discuss how Touchwork can help your institution collect, analyze, and act on real-time information, visit: https://bit.ly/46ZxYe6

#NACASCentralCX #CustomerExperience #AuxiliaryServices #RealtimeFeedback

1 CommentComment on Facebook

My new friend, Jennifer Wood! 😁

2 weeks ago

Next week, Touchwork will be participating in two events: the UMass Chef Culinary Conference in Amherst (June 2 - 6) and the NACAS Central CX Conference (June 2 - 5) in Indianapolis. We're looking forward to connecting with industry leaders and showcasing how Touchwork can support your institution in measuring campus experience, as well as ensuring a safe, allergy-conscious dining environment.

We look forward to connecting with you!

#umassamherst #UMASSChefCulinaryConference #OrderIT #realtimefeedback #auxiliaryservices #CustomerExperience #foodallergies #mobileordering
Tastes of the World Chef Culinary Conference
... See MoreSee Less

Next week, Touchwork will be participating in two events: the UMass Chef Culinary Conference in Amherst (June 2 - 6) and the NACAS Central CX Conference (June 2 - 5) in Indianapolis. Were looking forward to connecting with industry leaders and showcasing how Touchwork can support your institution in measuring campus experience, as well as ensuring a safe, allergy-conscious dining environment.

We look forward to connecting with you! 

#umassamherst #UMASSChefCulinaryConference #OrderIT #realtimefeedback #auxiliaryservices #CustomerExperience #foodallergies #mobileordering
Tastes of the World Chef Culinary Conference
2 weeks ago

Wishing everyone a meaningful Memorial Day. Today, we honor and remember the brave men and women who fought for our freedom. Let us never forget their bravery and dedication.

#MemorialDay
... See MoreSee Less

Wishing everyone a meaningful Memorial Day. Today, we honor and remember the brave men and women who fought for our freedom. Let us never forget their bravery and dedication. 

#MemorialDay
2 months ago

We had a great time at the NACAS South CX Conference hosted at the Walt Disney Dolphin Resort! It was incredible connecting with our industry peers and friends. A big thanks to everyone who stopped by our booth and attended our session on AI Insights.

For more information on Touchwork's solutions for higher education, visit: www.touchwork.com/industry/higher-education/

#NACASSouthCX #HigherEd #CustomerExperience
... See MoreSee Less

We had a great time at the NACAS South CX Conference hosted at the Walt Disney Dolphin Resort! It was incredible connecting with our industry peers and friends. A big thanks to everyone who stopped by our booth and attended our session on AI Insights.

For more information on Touchworks solutions for higher education, visit: https://www.touchwork.com/industry/higher-education/

 #NACASSouthCX #HigherEd #CustomerExperience
2 months ago

The NACAS South CX Showcase is underway! If you're attending, stop by the Touchwork booth and chat with Emily about how our solutions can help enhance your campus experience! ... See MoreSee Less

The NACAS South CX Showcase is underway! If youre attending, stop by the Touchwork booth and chat with Emily about how our solutions can help enhance your campus experience!

Ready to optimize your business with better customer experiences?

Let’s connect for a discovery call and explore your requirements!

cta yellow 2