Custom Solutions

Build your personalized solution.

Customized, real-time data and workflow solutions.

Trusted by our global customers

Introduction

Nothing is beyond our reach. Touchwork’s many solutions are built on the robust Kinetica CX platform and may be utilized independently or in any combination. Touchwork has been the voice of customer experience solutions for 20+ years, and our team is ready to design your ideal solution – regardless of your industry.

Event registration

From conferences to trade shows our event registration solution is fully adaptable to your event needs. Solutions include online registration forms to onsite registration, with full attendee reports made available across your show days.

Call buttons

Call buttons are used to request assistance or services quickly. They offer convenience and accessibility in various settings, promoting efficiency and customer satisfaction.

Products

fusion-cx-icon
Fusion CX

Advanced dashboards & reporting

digital signage
ShowandTell

Digital signage

food allergy ordering
OrderIT

Food allergy ordering

MarketIT
MarketIT

Marketing and messaging

CheckIT
CheckIT

Audit and inspections

fix-it-card-icon
FixIT

Problem reporting

online survey
SurveyIT

Online surveys

grab-and-go-card-icon
GrabandTell

Product feedback

mystery shopping
ShopandTell

Mystery shopping

kiosk
TouchandTell

Kiosk-based feedback

Touchwork is the business to work with if you want a team that is always accessible, adaptable to your company’s needs, dependable, and a joy to collaborate with on various projects. For your company, nothing is too much or too personalized; they make it happen and provide solutions that are effective for you. Thank you Touchwork.”

- Helena Roussouw | Retail Customer Experience Manager, 
Vodacom

Ready to optimize your business with better customer experiences?

Let’s connect for a discovery call and explore your requirements!

Resources just for you

problem reporting

Navigating everyday challenges: The practical side of problem reporting in self-service areas

AI Insights

Transforming customer insights with advanced AI models

Soc 2

Touchwork achieves SOC 2 Type II Compliance: A new standard in data security