Tag Archive for: student dining

Why Colleges Need to Embrace Social Listening

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For those of us who don’t know, social listening is the process by which someone is searching online sources, be it blogs, websites, the news, and, of course, social media, for any mentions or conversations that would be of any interest for that person.

In other words, social listening is not only about looking at what people are saying to you, but also about what people are saying about you. Simply put, social listening is a form of gathering feedback without having to ask for it. And to put it out there, social media monitoring only deals with what people say to you, whereas social listening does both.

5 Ways to Engage Students In Your Dining Halls

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The dining hall represents much more than a place where students go to fill their appetites – it’s an opportunity to increase student engagement. Being a main epicenter of the entire campus, the dining hall experience can – and should – reflect the school’s culture and brand. And if you want that experience to earn a good reputation, it’s going to take more than a handful of student surveys.