Man providing in-the-moment feedback using cell phone
Close the CX loop
with real time feedback
Turn customer feedback
into customer delight
See it live
Woman with cell phone providing feedback
One platform
multiple solutions
Real time feedback
real time action
See it live
Woman texting
In the moment feedback
Make customer service
real and actionable
See it live
woman doing mystery shopping with basket
Mystery shopping
Ensure compliance with
standards and
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Digital comment board example
Digital comment boards
Engage, share,
communicate, captivate
See it live
woman doing inspection with tablet
Inspections and audits
Measure operational
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In today’s competitive environment a great customer experience is the main differentiator to help grow your business. Touchwork’s CX platform and solutions provide the hub for capturing, assessing and reporting on all your customer feedback to gain the insights that drive success.


A great customer experience (CX) is essential to ensure satisfaction, promote loyalty and advocacy and thereby impact the financial performance of your operations. Find out how Touchwork can help you achieve success.

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Ready to understand your customers? Let us show you how.

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Blog Post


Are You Losing Revenue Because You Don’t Collect Student Feedback? How to implement a comprehensive voice-of-the-student program

Accurate and fast student feedback has never been more crucial than it is today. Living in a fast-paced and competitive society, students have what seem to be an endless amount of options when deciding where they want to study and continue their education. Without knowing what your primary stakeholders think and feel about their experience with your services, are you losing out on attracting and retaining students and as a result on revenues?
should you use qr codes for customer feedback

Should You Use QR Codes for Customer Feedback?

What role can QR Codes play in your on-campus businesses? And should you use them? Here are four compelling reasons why QR Codes are a good choice these days and their outlook in the year ahead.
sms communications for students

Do Students Know What’s Happening on Campus this Year? Leverage SMS Messaging for Outbound Communications that Engages and Informs

With all the uncertainty the world has faced in the past year and a half, now more than ever it is important to stay connected with each other and stay informed. One of the easiest ways to make sure important information gets across in a timely manner is through the use of SMS messaging. The more students who choose to opt-in to SMS messaging the more unified and informed your campus will be.

Upcoming events

AHF 12th Annual Conference held in Dallas, Texas, from Aug 23-26, 2021

The Association for Healthcare Foodservice (AHF) hosted its 12th successful in-person Annual Conference in Dallas, Texas from August 23-26 at the Omni Dallas Hotel. The conference provided a forum for AHF members and self-operated healthcare…

NACAS C3X 2021 Annual Conference & Showcase: October 18-21, 2021 Atlantic City, NJ

The C3X Annual Conference & Expo convenes over 1,000 leaders from higher education institutions and NACAS Business Partners to exchange the knowledge and connections that are paramount to their work. After an incredibly challenging year,…

NACUFS 2022 Continental/Pacific Regional Conference: March 1-3, 2022 – Reno, NV

After the past year during which the world was certainly tested, we could all use a little TLC².  We hope you’ll join us this March in Reno, Nevada, at the NACUFS 2022 Continental/Pacific Regional Conference for just that! Here we’ll…

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