Chef Caleb Pham
The app actually works in favor of the cooks who produce the meals. Because of the limited choice of ingredients allergy students can choose, it helps us spend less time and labor on producing these meals every day.
Michael Hardy, Assistant Manager Worcester Dining Commons
When talking about the UMass Safe App, my favorite part is how it streamlines communication all the way to the student. You can communicate directly with the dining staff, yet it maintains enough distance to avoid making the student feel uncomfortable. It’s so easy to print out the recipes and get them to the cooks. […]
Julie, Senior
After spending my first week of classes last semester skipping meals, I found out that UMass Dining could work with me to prepare meals that I could eat. This semester, the app has made it even more convenient for me to ensure I am getting healthy, nutritious meals while also being able to focus on […]
Grace, Freshmore
As a 19-year-old with a raging appetite and kidney stones, it’s not easy finding safe meals in the dining hall. Because of the creation of this app, it’s easier for me to focus on school without worrying about what’s in my meals. Since I’m the one who builds them, I know exactly what’s in them, […]
Cali, Senior
The UMass Dining app for allergies has made my life a lot easier. I don’t have to worry about what’s in my food or how I am going to get fed every day. I can just click a few buttons, be on my way to class, and not have to worry. It is convenient to […]
Diya, Sophomore
Through UMass Safe, I’ve been able to learn about more balanced meal options based on having Celiac disease, food allergies, and food intolerances. It is also great that I am directly in contact with the dining staff, which makes my life feel so much safer.
Crista Martin | Director for Strategic Initiatives and Communication
“We’ve been using TxtandTell for several years now, and it’s hands down the best system I’ve ever employed. The introduction of AI response assistance was nothing short of genius! The Touchwork team is great.”
Consumer Care Centre
“By responding to consumer complaints timeously and keeping them involved throughout the complaint process, we are able to manage and close the feedback process effectively. This feedback is important to Johnson & Johnson as we seek to retain the consumer custom and provide a great consumer experience.”
Jon Plodzik | Director of Dining
“Touchwork has been and continues to be a wonderful partner for Dartmouth Dining in the coordination of meal orders, engaging students with directed communications and gathering timely feedback on our program. I recommend their wonderful services to all my colleagues.”
Evan Olsen | Associate Director of Florida Tech
“The performance of the system in terms of being able to garner instantaneous feedback from our customers and its analytics are outstanding.”
