Richard Duckworth | Commercial Trading Manager

Touchwork provide great solutions to capture retail feedback and the generation of automated reports to take corrective action and better the customer experience. With the ability to capture data via iPad’s or Android tablets this makes for a seamless process

Jon Plodzik | Director of Dining

Touchwork has been and continues to be a wonderful partner for Dartmouth Dining in the coordination of meal orders, engaging students with directed communications and gathering timely feedback on our program. I recommend their wonderful services to all my colleagues.

Evan Olsen | Associate Director

Touchwork has enabled our students to interact with us instantly to provide valuable feedback. Due to the efficiency of the Touchwork system, we can respond in real time and ensure their dining experience is great!

Ryan Greene | Senior Director

Students appreciated the instantaneous text responses, which helped alleviate negative publicity during a busy first semester of self-operation. Throughout our first year, we were able to quantitatively track our improvement in each dining unit with extensive data points and large sample sizes

Helena Roussouw | Retail Customer Experience Manager

Touchwork is the business to work with if you want a team that is always accessible, adaptable to your company’s needs, dependable, and a joy to collaborate with on various projects. For your company, nothing is too much or too personalized; they make it happen and provide solutions that are effective for you. Thank you […]

Robbie Barrigan | Cleaning Quality and Compliance Manager

Touchwork designed a tailored audit system that monitors our performance in meeting the businesses service standards requirements. We are delighted with the highly effective system they have introduced in helping to maintain good service standards for our customers.

Johnson & Johnson, South Africa

Touchwork Technology has been the best investment for the Johnson & Johnson Consumer Care Centre: we are able to engage with our consumers in real-time. By responding to consumer complaints timeously and keeping them involved throughout the complaint process, we are able to manage and close the feedback process effectively. This feedback is important to […]