Our Industries

Creating the best campus experience

Providing colleges and universities with the ability to measure and collect feedback on the student experience, as well as monitor internal processes and, ultimately, assuring overall student success. Touchworks’ extensive solution portfolio provides valuable real-time insight and analysis capabilities, ensuring that data generated is managed in the most efficient and effective manner possible.

Enabling food services to gain real-time feedback

As a food service operator, get quick and simple in-the-moment feedback on your customers’ experiences with your products and services and gauge their level of satisfaction. In addition, Touchwork’s solutions enable you to monitor the performance of your operations and conduct routine audits and inspections, as well as mystery shopper programs, to ensure the smooth functioning of your restaurant or hospitality business.

For great experiences in hospital and senior living operations

Touchwork’s solutions streamline real-time customer feedback and audit processes. This enables healthcare and senior living operations to monitor the patient or resident, visitor or staff experience as well as monitor internal operational processes that impact the customer experience and safety. Together these results provide valuable real-time insights to ensure overall business success.

In-depth feedback across airport operations

Monitor and enhance the experience for your passengers by giving them a quick and easy way to provide feedback. Alert appropriate departments from restrooms and concessions to baggage areas, gates, or security to resolve problems quickly and efficiently. Routine audits and inspections provide insights into the performance of your operations and monitor compliance with standards.

Elevating the customer experience

In the retail space, competition is fierce and customers are no longer just after a good product or service – they want a great experience, which in today’s environment has a significant impact on their purchasing decisions. It’s critical to engage and communicate with your customers, understand their needs, and provide them with a mechanism for in-the-moment feedback should their experience or purchase fall short of their expectations.

Ready to optimize your business with better customer experiences?

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Our Industries

Creating the best campus experience

Enabling food services to gain real-time feedback

For great experiences in hospital and senior living operations

In-depth feedback across airport operations

Elevating the customer experience

Ready to optimize your business with better customer experiences?

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