What Makes Touchwork Solutions So Effective?
All of our solutions are easy-to-use and easy-to-implement. The online-based platform makes integration with your current systems and other Touchwork products fast and user-friendly. It enables multiple solutions to be configured and accessed via a single web portal.
We host our solutions with the state-of-the-art Kinetica CX platform, which provides unparalleled flexibility and customer intelligence. It is a multi-channel software environment that allows you to capture, analyze, share, and transform customer experience (CX) related information into structured insights. Kinetica CX offers in-depth reporting and analytics tools that go beyond collecting customer feedback and makes it actionable.