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XOP Benchmark
DINING BENCHMARKING

See how your dining program compares.

Your diners tell you what they think every day. XOP Benchmark with TxtandTell shows you how that compares with peer dining programs, so you can spot strengths, find gaps and make the case for investment with data your leadership trusts.

Students being served at a cafeteria food line.

Compare with programs like yours.

A small private college and a large public university face different challenges. XOP Benchmark matches you with relevant peers based on enrollment, region, institution type and whether dining is self-operated or contract-managed, so your comparisons are fair and useful.

How XOP helps
  • Benchmark dining satisfaction with peer institutions using XOP Benchmark with TxtandTell
  • Filter peer groups by enrollment, region, public or private and self-operated or contract-managed
  • Track your results over time against the peer average
  • Drill into the stations, meal periods and categories behind your scores in XOP View™
  • Use results in program reviews, budget requests and client reports

Where it works

Self-operated college and university dining

Show leadership how your program performs against peers.

Contract-managed campus dining

Give institutions and operators a shared, objective view.

Contract food service providers

Compare accounts across your portfolio.

Healthcare, K-12 and corporate diningFuture

Peer benchmarks as participation grows.

FAQ

Frequently asked questions

What is dining benchmarking?

It compares your diner satisfaction with peer dining programs. XOP Benchmark with TxtandTell shows how your program stacks up so you can spot strengths and find gaps.

How are peer groups chosen?

XOP Benchmark matches you with relevant peers based on enrollment, region, institution type and whether dining is self-operated or contract-managed.

Can I track results over time?

Yes. Track your results over time against the peer average.

Can I see what is behind my scores?

Yes. Drill into stations, meal periods and categories in XOP View™.

How can I use the results?

In program reviews, budget requests and client reports.

Know where your dining program stands.