Guests shouldn't have to hunt for a staff member to get a refill, a towel or help with a problem. Touchwork event and guest service request software runs on XOP, letting guests request service by QR code, text or call button and sending each request straight to the right person.
At busy events and large venues, requests get lost in radio chatter and hallway conversations. XOP gives every request a time stamp, an owner and a record, so managers can see response times, staffing gaps and the requests that come up again and again.
In-room, poolside and on-course requests.
Suite service, concessions and guest assistance.
On-site requests during conferences, banquets and campus events.
Patient, resident and family requests for non-clinical needs.
It lets guests request service without hunting for a staff member and sends each request straight to the right person. Touchwork event and guest service request software runs on XOP.
By QR code, NFC tag, text or call button, using XOP Request™.
Yes. Set up request types such as service, refills, cleaning, supplies or assistance.
To the nearest or assigned staff member, with the exact location. Every request has a time stamp, an owner and a record.
Yes. Measure response and completion times, and ask guests how it went once a request is complete with XOP Listen™.
