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XOP Audit (formerly AuditIT)
AUDITS AND INSPECTIONS

Regular checks that keep every site compliant, and every team accountable.

Operational audits and inspections are how you know your standards are being met. But when they live on clipboards and spreadsheets, results are hard to compare, follow-ups get missed and leaders can't see the full picture. Touchwork audit and inspection software runs on XOP, so every check is scored, tracked and connected to what customers are actually experiencing.

A smiling manager in a commercial kitchen holding a tablet with a completed checklist while chefs work behind him, surrounded by icons for feedback, investigation, resolution, team alerts and reporting.

Feedback finds it. Operational audits prove it. Action fixes it.

Customer feedback tells you where to look. Operational audits confirm what's really happening. XOP brings the two together, so when complaints rise at one location, you can check audit results for the same location and time, find the cause and fix it for good.

How XOP helps
  • Build custom operational audits, inspections and walk-throughs, or start from templates, with XOP Audit™
  • Complete operational audits on a phone or tablet, with photos, signatures and timestamps
  • Score results automatically and flag failed items in real time
  • Assign corrective actions with owners and deadlines through XOP Resolve™
  • Schedule recurring operational audits and send reminders so nothing is missed
  • Compare results by site, region, auditor and time period in XOP View™

Where it works

Food service and dining

Food safety, temperature logs, sanitation and brand standards.

Facilities and property management

Cleaning, safety, maintenance and building inspections.

Healthcare and senior living

Tray assessments, environmental services and rounding.

Retail and travel

Store walks, planogram compliance and terminal inspections.

FAQ

Frequently asked questions

What is audit and inspection software?

It replaces clipboards and spreadsheets with scored, tracked checks that are connected to what customers are experiencing. Touchwork audit and inspection software runs on XOP.

Can I build my own operational audits?

Yes. Build custom operational audits, inspections and walk-throughs, or start from templates, with XOP Audit™.

What can auditors capture on a phone or tablet?

Photos, signatures and timestamps. Results are scored automatically and failed items are flagged in real time.

How do operational audits and customer feedback work together?

Feedback tells you where to look and operational audits confirm what is really happening. When complaints rise at one location, you can check audit results for the same location and time, find the cause and fix it.

Can operational audits be scheduled?

Yes. Schedule recurring operational audits and send reminders so nothing is missed. Corrective actions get owners and deadlines through XOP Resolve™.

A missed audit today is a lost contract tomorrow.