Students won't fill out a long survey, but they will send a text. Touchwork student experience software, including TxtandTell for Higher Education, runs on XOP, so students can share feedback in seconds about dining, housing, facilities and campus services, and your teams can act while it still matters.
Student experience affects satisfaction, meal plan participation and retention. But when feedback is scattered across departments and surveys arrive once a year, it's hard to know what students need right now. XOP connects student feedback with operational audits and service requests across campus, so every department can respond and improve.
Dining halls, retail outlets, catering and convenience stores.
Residence halls, maintenance and community spaces.
Bookstores, recreation centers, parking and student unions.
Student and family feedback on food, facilities and services.
It helps students share feedback in seconds about dining, housing, facilities and campus services, and helps your teams act while it still matters. It includes TxtandTell for Higher Education and runs on XOP.
By text, QR code, NFC tag or kiosk, with TxtandTell for Higher Education and XOP Listen™.
Yes, with XOP Request™. Dining, housing and facilities managers are alerted in real time.
Yes, with XOP Engage™. Seeing results encourages students to keep sharing.
Yes, using XOP Benchmark.
